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Deleted PS CS6 beta

Explorer ,
May 07, 2012 May 07, 2012

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Hi I deleted the Photoshop CS6 beta, by dragging it to the bin, and emptied it - now i can't download the non-beta, and the applications manager says that i have to delete the beta.. what to do.

Help appriciated!

Anders

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Adobe Employee ,
May 07, 2012 May 07, 2012

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Yes this is due to not utilizing the uninstaller to remove the software.  If you can please post which operating system you are using I would be happy to inform you of the location and procedure to remove the software.

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Explorer ,
May 07, 2012 May 07, 2012

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I'm running OSX 5.1.5 - if that helps?

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Adobe Employee ,
May 07, 2012 May 07, 2012

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Possibly still not completely sure could it be Mac OS 10.5 which you are using?  The uninstallers should be located in Applications/Utilities/Adobe Installers.

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Explorer ,
May 08, 2012 May 08, 2012

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Deleted the content, but without any luck - still asks me to delete the beta..

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Explorer ,
May 08, 2012 May 08, 2012

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And yes, its a mac

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Adobe Employee ,
May 08, 2012 May 08, 2012

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Hi,

Did you find the uninstaller at the location Jeff told you? Did you run the uninstaller before deleting it? If you have not deleted the uninstaller permanently, locate it on your computer, and use it to uninstall.

A few articles that could help you

http://www.ehow.com/how_5879853_uninstall-photoshop-cs-mac.html

http://www.mac-forums.com/forums/os-x-apps-games/214159-how-do-i-uninstall-adobe-photoshop-cs5.html

Let us know if you still have problems.

Thanks,

Preran

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