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dksolo1
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How do I load Premier elements 10 on my MacBook Pro 10.7.3

May 7, 2012 10:26 AM

Having all kinds of trouble loading Premier Elements 10 on my new MacBook Pro vs. 10.7.3. Have downloaded Adobe Premier Fix but nothing happens.

 

 

 

 


 
Replies
  • Currently Being Moderated
    May 7, 2012 12:57 PM   in reply to dksolo1

    What type of difficulties are you having?  Do you receive any error messages?

     
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  • Currently Being Moderated
    May 8, 2012 8:41 AM   in reply to dksolo1

    Have you looked in your Applications folder to see if the program is installed?  It sounds like you may be invoking the installer again and again.

     
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  • Currently Being Moderated
    May 8, 2012 9:52 AM   in reply to dksolo1

    Ok so we now know that Photoshop Elements installed and is available in the applications folder.  When you try to install Premiere Elements you receive some type of error and then you try installing again.

     

    The missing component at this point is what error message are you receiving?  Have you also tried using the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to analyze your installation?

     
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  • Currently Being Moderated
    May 8, 2012 11:36 AM   in reply to dksolo1

    Dksolo1 I would recommend contacting our support team at this point.  They can walk you through the installation and help you discover what is causing your difficulties.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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