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We are a small IT department that needs to do multiple installs of software on multiple computers. Having to input an Adobe ID for the install is a hindrance. We have a volume license for software such as captivate and others that can be packaged with the creative cloud packager, but do not actually have a create cloud account. From what I can find it says to login to the ... Bonjour Suite à une réinstallation de Mavericks, je ne peux plus ouvrir aucune applications de la suite Adobe. ERREUR DE CONFIGURATION erreur 16 je dois désinstaller et réinstaller les l... While I am able to download the Creative Cloud desktop app executable file, when I try to run the installation, the screen and cursor flicker rapidly, and the installation does not complete. I have turned off al... Can someone please help, I purchased this software in the past but overtime the installation disk and licence key has been misplaced. I now need to install it on a new pc as my old one no longer exists. I purchased a Student and Teacher edition of CS6 and it has worked great for 2 years. Now I am installing it on a new computer and it stops instal every time with a message that it's counterfeit. How do I ... I am trying to download Captivate to show to a client who wants to use it. I went to http://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate and chose Mac English. I got a very small DMG image... I've purchased Captivate 8 and the serial number I received by email is incorrect. The error message I'm receiving tells me the serial number is valid, but not for the product I've purchased. I've uninstalled an... Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s)... I went to the volume license section but the installer is not working. You cannot select any of the apps to install. You can only click the install button and then it takes you to a screen that says preparing to insta... I installed Adobe Pro but I didn't receive a serial number on the email confirmation. I tried looking at my account online and it wasn't provided there either. I followed the trouble shooting steps but no ... im just trying to install Adobe Photoshop CS6 Student license which i bought from university website and when i click on "install" nothing happens... i have mac os x 10.9.5 I purchased CS5.5 for Windows in Dec2011. I now have a MacBook Pro - how do I transfer the software from WIndows to Mac? I want to buy a full version of mac book retina, and want to pay the full amount for one-time, I don't monthly installements. and advice?? Hello, I need to reinstall Captivate 6 on my new laptop. I have the product key but where can I locate the download for 6. Thanks, Cb I have both Captivate 7 and Captivate 8 installed in my machine. I need them both currently. NeoSpeech was alreday installed for Captivate 7 and it works all fine. Now since I have installed Captivate 8, do I need to ... I am trying to install cs2 (reinstalling). I click the disk 1 exe file with no prob, but when it says to insert disk 2, I click the exe file and it doesn't respond. I tried burning a cd and then insert the disk as pro... How do I deactivate CP7 on one computer so I can install it on another computer? There is no "Deactivate" option from the help menu as there is in previous versions of Captivate. I have a creative cloud membership ( educational) one of the apps I need to learn is Captivate and in my CC icon on my desktop I do not see a link to download it. I read it is 19.99 per month and I already have a CC m... I just got my laptop repair so I lost everything on my computer. Anyway I got my adobe CS6 master collection from my school full sail university and i lost my serial number for my abode CS6 master collection and...