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All Communities > Adobe Captivate > Installation/Licensing

Installation/Licensing

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    • Thread Is there a way to Install Captivate 8 without having to log on using an Adobe ID? We need to automate the install on multiple computers.

      Is there a way to Install Captivate 8 without having to log on using an Adobe ID? We need to automate the install on multiple computers.

      We are a small IT department that needs to do multiple installs of software on multiple computers. Having to input an Adobe ID for the install is a hindrance.
      JohnBNO
      created by JohnBNO
      • 0
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      Is there a way to Install Captivate 8 without having to log on using an Adobe ID? We need to automate the install on multiple computers.

      in Installation/Licensing

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      • Thread How can I download Creative Cloud Packager without a cc account?

        How can I download Creative Cloud Packager without a cc account?

        We have a volume license for software such as captivate and others that can be packaged with the creative cloud packager, but do not actually have a create cloud account. From what I can find it says to login to the ...
        SonicGT73
        created by SonicGT73
        • 0
        • 0
        • 0
        How can I download Creative Cloud Packager without a cc account?

        in Installation/Licensing

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        • Thread erreur 16 à l'ouverture des apps

          erreur 16 à l'ouverture des apps

          Bonjour   Suite à une réinstallation de Mavericks, je ne peux plus ouvrir aucune applications de la suite Adobe. ERREUR DE CONFIGURATION erreur 16 je dois désinstaller et réinstaller les l...
          murielboff
          last modified by murielboff
          • 0
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          • 1
          erreur 16 à l'ouverture des apps

          in Installation/Licensing

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          • Thread Installation Problems

            Installation Problems

            While I am able to download the Creative Cloud desktop app executable file, when I try to run the installation, the screen and cursor flicker rapidly, and the installation does not complete.  I have turned off al...
            techpirate
            created by techpirate
            • 0
            • 0
            • 0
            Installation Problems

            in Installation/Licensing

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            • Thread I've lost my installation disk and key and need to install this software onto my new PC.  What are my options?  I don't want to buy the software again.

              I've lost my installation disk and key and need to install this software onto my new PC.  What are my options?  I don't want to buy the software again.

              Can someone please help, I purchased this software in the past but overtime the installation disk and licence key has been misplaced.  I now need to install it on a new pc as my old one no longer exists.
              swan1234
              created by swan1234
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              I've lost my installation disk and key and need to install this software onto my new PC.  What are my options?  I don't want to buy the software again.

              in Installation/Licensing

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              • Thread CS6 won't install on new computer, says counterfeit

                CS6 won't install on new computer, says counterfeit

                I purchased a Student and Teacher edition of CS6 and it has worked great for 2 years.  Now I am installing it on a new computer and it stops instal every time with a message that it's counterfeit.  How do I ...
                kameha
                last modified by kameha
                • 0
                • 1
                • 3
                CS6 won't install on new computer, says counterfeit

                in Installation/Licensing

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                • Thread Download Captivate 8 trial

                  Download Captivate 8 trial

                  I am trying to download Captivate to show to a client who wants to use it.   I went to http://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate and chose Mac English.   I got a very small DMG image...
                  sandeecohen
                  last modified by sandeecohen
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                  • 2
                  Download Captivate 8 trial

                  in Installation/Licensing

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                  • Thread Incorrect Serial Nuumber

                    Incorrect Serial Nuumber

                    I've purchased Captivate 8 and the serial number I received by email is incorrect.  The error message I'm receiving tells me the serial number is valid, but not for the product I've purchased. I've uninstalled an...
                    Richard Michna
                    last modified by Richard Michna
                    • 0
                    • 0
                    • 1
                    Incorrect Serial Nuumber

                    in Installation/Licensing

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                    • Thread fehler bei installation von Adobe X1 Pro

                      fehler bei installation von Adobe X1 Pro

                      Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR:     -------------------------------------- Summary --------------------------------------   - 0 fatal error(s)...
                      ms400011
                      created by ms400011
                      • 0
                      • 0
                      • 0
                      fehler bei installation von Adobe X1 Pro

                      in Installation/Licensing

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                      • Thread Having to reinstall our CS4 Production Premium

                        Having to reinstall our CS4 Production Premium

                        I went to the volume license section but the installer is not working. You cannot select any of the apps to install. You can only click the install button and then it takes you to a screen that says preparing to insta...
                        animaxent
                        created by animaxent
                        • 0
                        • 0
                        • 0
                        Having to reinstall our CS4 Production Premium

                        in Installation/Licensing

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                        • Thread Installed Adobe Pro, serial number wasn't sent

                          Installed Adobe Pro, serial number wasn't sent

                          I installed Adobe Pro but I didn't receive a serial number on the email confirmation.  I tried looking at my account online and it wasn't provided there either.  I followed the trouble shooting steps but no ...
                          kthomas77
                          created by kthomas77
                          • 0
                          • 0
                          • 0
                          Installed Adobe Pro, serial number wasn't sent

                          in Installation/Licensing

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                          • Thread Install button does not work

                            Install button does not work

                            im just trying to install Adobe Photoshop CS6 Student license which i bought from university website and when i click on "install" nothing happens...   i have mac os x 10.9.5
                            isabelmiteineml
                            created by isabelmiteineml
                            • 0
                            • 0
                            • 0
                            Install button does not work

                            in Installation/Licensing

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                            • Thread Swapping CS 5.5 from Windows to Mac

                              Swapping CS 5.5 from Windows to Mac

                              I purchased CS5.5 for Windows in Dec2011. I now have a MacBook Pro - how do I transfer the software from WIndows to Mac?
                              Magnum_21
                              last modified by Magnum_21
                              • 0
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                              • 1
                              Swapping CS 5.5 from Windows to Mac

                              in Installation/Licensing

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                              • Thread full version for mac book retina

                                full version for mac book retina

                                I want to buy a full version of mac book retina, and want to pay the full amount for one-time, I don't monthly installements. and advice??
                                Abdullah AlMulhim
                                last modified by Abdullah AlMulhim
                                • 0
                                • 0
                                • 1
                                full version for mac book retina

                                in Installation/Licensing

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                                • Thread Captivate 6 download

                                  Captivate 6 download

                                  Hello,   I need to reinstall Captivate 6 on my new laptop. I have the product key but where can I locate the download for 6.   Thanks,   Cb
                                  scathybeckner
                                  last modified by scathybeckner
                                  • 0
                                  • 0
                                  • 8
                                  Captivate 6 download

                                  in Installation/Licensing

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                                  • Thread Activate NeoSpeech in Captivate 8

                                    Activate NeoSpeech in Captivate 8

                                    I have both Captivate 7 and Captivate 8 installed in my machine. I need them both currently. NeoSpeech was alreday installed for Captivate 7 and it works all fine. Now since I have installed Captivate 8, do I need to ...
                                    Soumya B Naik
                                    created by Soumya B Naik
                                    • 0
                                    • 1
                                    • 0
                                    Activate NeoSpeech in Captivate 8

                                    in Installation/Licensing

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                                    • Thread Nothing happens when I download disk 2 exe file to continue installation process. Help!

                                      Nothing happens when I download disk 2 exe file to continue installation process. Help!

                                      I am trying to install cs2 (reinstalling). I click the disk 1 exe file with no prob, but when it says to insert disk 2, I click the exe file and it doesn't respond. I tried burning a cd and then insert the disk as pro...
                                      denamidesign
                                      created by denamidesign
                                      • 0
                                      • 0
                                      • 0
                                      Nothing happens when I download disk 2 exe file to continue installation process. Help!

                                      in Installation/Licensing

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                                      • Thread Deactivate Captivate 7

                                        Deactivate Captivate 7

                                        How do I deactivate CP7 on one computer so I can install it on another computer?   There is no "Deactivate" option from the help menu as there is in previous versions of Captivate.
                                        jmccsteve
                                        last modified by jmccsteve
                                        • 1
                                        • 0
                                        • 6
                                        Deactivate Captivate 7

                                        in Installation/Licensing

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                                        • Thread Captivate 8 subscription question

                                          Captivate 8 subscription question

                                          I have a creative cloud membership ( educational) one of the apps I need to learn is Captivate and in my CC icon on my desktop I do not see a link to download it. I read it is 19.99 per month and I already have a CC m...
                                          matthewdee
                                          last modified by matthewdee
                                          • 0
                                          • 0
                                          • 2
                                          Captivate 8 subscription question

                                          in Installation/Licensing

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                                          • Thread CS6 MASTER COLLECTION

                                            CS6 MASTER COLLECTION

                                            I just got my laptop repair so I lost everything on my computer. Anyway I got my adobe CS6 master collection from my school full sail university and i lost my serial number for  my abode CS6 master collection and...
                                            bc panora
                                            last modified by bc panora
                                            • 0
                                            • 0
                                            • 1
                                            CS6 MASTER COLLECTION

                                            in Installation/Licensing

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