• Why do my embedded form modules not update when I update a web form?

    I created a form in the web form tool, I added a new page and embedded the form as a module, I updated the form however the page does not show the new form updates....
    n55827
    created by n55827
  • Enable browser caching

    Is there an option in BC to enable browser caching to help a site load faster?
    heshy c
    last modified by heshy c
  • Embedding video within an email campaign

    Has anyone had any luck embedding video for a newsletter campaign? I have a client who is transitioning over from Constant Contact where they made the process very easy. I understand the associated issues with doing t...
    Perk_Design
    last modified by Perk_Design
  • Change the Send Password Recovery Email

    I have email accounts that I need to change the recovery email and I do not see a way in the V3 admin interface to do this. Is this possible to do? I would think there has to be a way for the administrator to update t...
    BSnow30
    last modified by BSnow30
  • When I publish BC, Scroll Effects not working

    Hi everyone,   When I publish BC, Scroll Effects not working. What is the reason ? Please help. Version; Adobe Muse CC 2014.2. designnis01.businesscatalyst.com Work Situation http://www.youtube.com/watch?v=...
    yakuq
    last modified by yakuq
  • 'My Details' page on BC site admin - getting 'An error occurred' message

    Every time I try to access my 'my details' page from a newly created site I get a 'An error has occured' page. BC support say its a problem with my system, yet with other sites I have created I can access the 'my deta...
    martin.mackinnon
    last modified by martin.mackinnon
  • error pages for "CampaignProcess.aspx?ListID="

    I am unable to locate where you can template an error page that is coming through CampaignProcess.aspx. Example: (clicking on the mail submit without a valid email or without an entry) - appearance of red text on bla...
    pixadaisy
    created by pixadaisy
  • Redirect https Request

    Right now on BC if any user either types in or uses something to get to https versions of the website, it will bring up a certificate error. What I mean is if a user types https//yoursite.com instead of using https://...
    Phorden
    last modified by Phorden
  • I am having an issue using OS X Mail for email via IMAP

    Hi there.  I am trying to use OS X Mail to set up email via IMAP for Business Catalyst email, but I am getting an error when trying to connect to the IMAP server on port 143.  The Mail application connection...
    RCsCloud
    last modified by RCsCloud
  • Has anyone had issues with navigation not working in IE 11?

    I Have a client that is telling me their whole office just upgraded to Windows XP and when they are in IE 11 some of the main navigation items do not work.  In fact everything else works fine except for the ABOUT...
    CloverCreativeNH
    created by CloverCreativeNH
  • What's wrong with the AU DC (again)?

    The AU CD is down again. It's been up and down a bit today, with slow responses and then no server response at all. The status page is not particularly helpful. This is becoming really annoying for our clients. Two ju...
    Simon Darby
    last modified by Simon Darby
  • Bypass Adobe email altogether

    HI,   I would like to bypass adobe email altogether. Its slow and does not work for us.   The issue I am having is for us to use Godaddy's email the MX records are not picking up well within Adobe nor do t...
    jspardee
    last modified by jspardee
  • not getting desktop version on business catalyst

    I recently changed my hosting on one of my sites from Vistaprint to Business Catalyst (CC member). I also created another site and hosted it on BC. Both sites were developed in Adobe Muse and published to BC. Both sit...
    GillyWilly
    created by GillyWilly
  • link for create new user admin password not working

    I create a new admin user on a client site in Catayst, they receive a link but the link does not go where it suppose to go and just ask user and password without allow to create one, I hope someone can shed some light...
    vinros
    last modified by vinros
  • Bug - Wholesale AND Retail pricing bug on one order?

    Hi,   Has anyone else had this issue? SA wholesale customer has done an order on our website where: 1) They have logged into wholesale zone and have wholesale pricing applied 2) Their order has some products i...
    DandyDahlia
    last modified by DandyDahlia
  • new content editor

    The content editor in the backend of www.mavoschravenlant.nl has been changed for some reason I can't figure out. Strangely, it has not been changed in the backend of other websites, or, if so, it is "workable". &nbs...
    PRB-FEC
    last modified by PRB-FEC
  • Cant delete website - Keep getting error message

    Hi there,   I'm wishing to delete one of my Business Catalyst websites however after clicking 'delete site' and entering my password I get the following message:   An error occurred processing your last re...
    simonkeane
    created by simonkeane
  • Missing Commissions?

    Has anyone else have missing commissions? My account has not tracked any commissions since June 20th, no matter what filter I choose.   Thanks, Teejay
    Joel Media Group
    last modified by Joel Media Group
  • When trying to update pages in "Recent Items" in BC my client doesn't have any items. Is there a way to fix this issue?

    As you can see my client can see nothing when going to Recent Items. So besides the "Edit" function which has limited capabilities, how can they edit their posts and have the options of all the functions? I've looked ...
    KyleWKnapp
    created by KyleWKnapp
  • Getting an "error uploading main template.html message from Muse to BC

    - anyone else getting this particular gremlin ?
    catfordboyjohn
    last modified by catfordboyjohn