• Shipping options FAQ

    This article has been ported to Shipping options FAQ Can shipping options be imported? User defined shipping options can not be imported. They need to be added one by one through Admin Console.     I just ...
    Mihai_Tica
    last modified by Mihai_Tica
  • Updating name servers with a domain registrar

    This article has been ported to Updating DNS records with a domain registrar (External DNS) Go Daddy Crazy Domains NetRegistry Melbourne IT Enom Bluehost 1&1 OVH One.com Thi...
    Mihai_Tica
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  • Troubleshooting email marketing campaigns

    This article has been ported to Troubleshooting email marketing campaigns Skip to Understanding why email addresses bounce Subscribers indicate they haven't received email messages or newsletters Understanding why...
    Mihai_Tica
    last modified by Mihai_Tica
  • New Creative Cloud users and Business Catalyst - FAQ

    == Before purchasing Creative Cloud or Muse/Dreamweaver as point products ==  How can I sign-up as a Creative Cloud member or as a Muse or Dreamweaver user?     If you already have an Adobe ID...
    Florin Carlig
    last modified by Florin Carlig
  • Troubleshooting Web Forms

    This article has been ported to Troubleshooting Web Forms Determining which Web Form is being used on a pageIf you have a Web Form on your site but are unsure which form this coincides with in your admin console, here...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting RSS feeds

    This article has been ported to Troubleshooting RSS feeds Skip to Comments are not syndicated with the other RSS items in the channel Tracking the number of subscribers Product entries are duplicated in RSS feeds...
    Mihai_Tica
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  • Troubleshooting issues with Dynamic Menus

    This article has been ported to Troubleshooting issues with Dynamic Menus Skip to Preventing Flash content from overlapping site navigation in Firefox browsers The cursor does not display a hand icon when hovering ...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting issues with the appearance of blogs and catalogs

    This article has been ported to Troubleshooting issues with the appearance of blogs and catalogs Skip to Resolving issues with missing images and styles in blogs or catalogs Configuring blogs or catalogs to look li...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting forums

    This article has been ported to Troubleshooting forums Skip to Preventing inappropriate or off-topic content from being published in forum posts Attempts to set the default avatar in the forum for a specific user o...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting Site Editor

    This article has been ported to Troubleshooting the Site Editor Skip to  Editor issues Attempts to access the Site Editor feature are unsuccessful Unable to edit certain content or apply formatting using the...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting Blog Imports

    This article has been ported to Troubleshooting Blog Imports Genaral Blog Import Issues  A very common issue we see is a broken XML file. If you try to import such file into your blog it will fail and the er...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting Web App Imports

    This article has been ported to Troubleshooting Web App Imports Resolving issues with inactive Web App items  Summary: If you've imported a Web App and some items are missing when you preview the page, check t...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting integrated shipping services

    This article has been ported to Troubleshooting integrated shipping servicesThe rates returned by the provider are lower or higher than what you expect   If this is the case you need to check that the weight and ...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting eCommerce issues

    This article has been ported to Troubleshooting eCommerce issues Skip to Issue:A blank page is presented to the customer during the checkout process after submitting a registration form. Issue:The Checkout feature ...
    Mihai_Tica
    last modified by Mihai_Tica
  • Troubleshooting login issues

    This article has been ported to Troubleshooting login issues Skip to  Resolving issues when attempting to log into the Admin Console Resolving error message 4: This user is not registered for the selected sit...
    Mihai_Tica
    last modified by Mihai_Tica
  • Tips for troubleshooting imported contacts

    This article has been ported to Troubleshooting imported contacts Skip to  Checking your data file prior to importing it Selecting the correct options on the import screen Checking your data file prior to im...
    Mihai_Tica
    last modified by Mihai_Tica
  • [VIDEO] Validating your domain name setup

    This article has been ported to Validating your domain name setup If you have setup a domain name recently and would like to know if it's properly setup or if you are experiencing issues with your domain name, this vi...
    Mihai_Tica
    last modified by Mihai_Tica
  • [VIDEO] Connecting to your website with FTP

    This article has been ported to Connecting to your website with sFTP This video will show you how to connect to your BC site with FireFTP, but the same principal and seetings apply to any FTP client on any platform. &...
    Mihai_Tica
    last modified by Mihai_Tica
  • [VIDEO] Setting up Mac Mail with your BC email account

    This article has been ported to Setting up Mac Mail with your BC email account In this video you will learn how to setup Mac Mail with your Business Catalyst email account.    
    Mihai_Tica
    last modified by Mihai_Tica
  • Setting up Fedex Shipping

    This article has been ported to Setting up Fedex Shipping  This is the latest info we have on setting up a Fedex account. If you find any of the steps are different, feel free to add a comment below with the upd...
    Mihai_Tica
    last modified by Mihai_Tica