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Business Catalyst FAQ

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    • Thread Pre-Purchase Domain Hosting Question

      Pre-Purchase Domain Hosting Question

      I've been considering upgrading my CS6 to CC.  One thing I am wondering about is should I change my web hosting too, since that seems to come with Adobe CC.  I need to decide in the next 2 weeks, since this...
      mjroddy
      last modified by mjroddy
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      Pre-Purchase Domain Hosting Question

      in Business Catalyst FAQ

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      • Thread Does Business Catalyst for in mexico?

        Does Business Catalyst for in mexico?

        Does it work in mexico ? @
        mike92
        last modified by mike92
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        Does Business Catalyst for in mexico?

        in Business Catalyst FAQ

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        • Thread I want to Host a website with BC but host the email with Fasthost, is that possible?

          I want to Host a website with BC but host the email with Fasthost, is that possible?

          I bought a domain name from Fasthost and set up a website and email account.  Since subscribing to Creative cloud I thought it would make sense to host my website in BC as it was free.  I cancelled my hostin...
          Martin Chard
          last modified by Martin Chard
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          I want to Host a website with BC but host the email with Fasthost, is that possible?

          in Business Catalyst FAQ

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          • Thread How can my client edit their Muse-created site that is hosted by BC?

            How can my client edit their Muse-created site that is hosted by BC?

            I have already set up my client as a user, and defined their user-role to be able to edit text. What does my client do? What do they type into their browser? Then what? I need step-by-step instructions for my client a...
            ArtbyPaige
            last modified by ArtbyPaige
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            How can my client edit their Muse-created site that is hosted by BC?

            in Business Catalyst FAQ

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            • Thread Error

              Error

              When I try to log in to the back end of my site I get this error: ERROR: This site is unavailable either because it no longer exists or has outstanding invoices [ERROR 3]. What does this mean and how do I fix it?
              wena
              last modified by wena
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              Error

              in Business Catalyst FAQ

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              • Thread Can I install my own SSL certificate for my domain?

                Can I install my own SSL certificate for my domain?

                You can not host your own certificate on Business Catalyst at this stage. However, every site comes with a secure URL e.g. yoursite.worldsecuresystems.com. You can find yours listed under Admin -> Manage Domains. ...
                mario_gudelj
                last modified by mario_gudelj
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                Can I install my own SSL certificate for my domain?

                in Business Catalyst FAQ

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                • Thread How do I upgrade my partner account from free to Premium?

                  How do I upgrade my partner account from free to Premium?

                  The instructions to upgrade a partner account plan dose not match the new control panel?  I can not find an upgrade button or setting any place. I need to upgrade my partner plan from "free" to "premium" and bra...
                  BuffaloJumpDesign
                  last modified by BuffaloJumpDesign
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                  How do I upgrade my partner account from free to Premium?

                  in Business Catalyst FAQ

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                  • Thread System Emails | Conditional display of tags

                    System Emails | Conditional display of tags

                    Hi,  I am currently looking at modifying a system email (invoice) to include the discount amount where this is applicable. I want to hide the entire table row if no discount is applied to avoid showing discount...
                    Webgroove
                    created by Webgroove
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                    System Emails | Conditional display of tags

                    in Business Catalyst FAQ

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                    • Thread Email Deletes after 1 day

                      Email Deletes after 1 day

                      Hello,   We host webmail for a client using Business Catalyst. He's been telling me when he receives mail in his Inbox... after 1 day the mail is deleted or gone. Is there a setting to turn this off? or is thi...
                      email deletion
                      created by email deletion
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                      Email Deletes after 1 day

                      in Business Catalyst FAQ

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                      • Thread Email

                        Email

                        I launched a new site and now none of the email addresses associated with the site work. 
                        mothr101
                        last modified by mothr101
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                        Email

                        in Business Catalyst FAQ

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                        • Thread Adobe hosted mail can't send  mail. Get Error: [554] 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay - What does it mean? And what is solution?

                          Adobe hosted mail can't send  mail. Get Error: [554] 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay - What does it mean? And what is solution?

                          Adobe hosted mail can't send  mail. Get Error: [554] 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay - What does it mean? And what is solution? How to reanimate mail sending?  ...
                          DOzols
                          last modified by DOzols
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                          Adobe hosted mail can't send  mail. Get Error: [554] 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay - What does it mean? And what is solution?

                          in Business Catalyst FAQ

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                          • Thread How does shipping really work?

                            How does shipping really work?

                            I have been using BC for a while but never for e-commerce, I feel it is a bit embarrassing to ask ... How does the shipping integrations really work? I can not find any info on what automation the integration provid...
                            doWeb.biz
                            created by doWeb.biz
                            • 0
                            • 1
                            • 0
                            How does shipping really work?

                            in Business Catalyst FAQ

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                            • Thread What is FTP?

                              What is FTP?

                              I know a lot of people asking this but for me i'm still confused.   I made a website to this client. He wants to upload the mp3 files on his site via FTP. I told him just send the files to via drop box and I'll...
                              debstorres_08
                              last modified by debstorres_08
                              • 0
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                              • 1
                              What is FTP?

                              in Business Catalyst FAQ

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                              • Thread i cant find my site online

                                i cant find my site online

                                Hi,   I've designed my site and got a domain name what do i need to do next step by step to see my site online.   Thanks in advance...
                                michael_afhs
                                last modified by michael_afhs
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                                • 3
                                i cant find my site online

                                in Business Catalyst FAQ

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                                • Thread Host video file on business catalyst server

                                  Host video file on business catalyst server

                                  Does BC allow me to host a short video on the BC server to avoid having to go to an external streaming service (and speed up display time)?
                                  MediaDoctor
                                  last modified by MediaDoctor
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                                  Host video file on business catalyst server

                                  in Business Catalyst FAQ

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                                  • Thread I am a CC subscriber (which allows for free web hosting) but BC is requiring I upgrade a trial site and charging $10/month

                                    I am a CC subscriber (which allows for free web hosting) but BC is requiring I upgrade a trial site and charging $10/month

                                    I am trying to publish a site designed on Muse. I have already pointed my domain to the new server. However, in the instructions I am told to Upgrade my trial site which looks like a $10/monthly fee. Supposedly with m...
                                    raceplaymichiana
                                    last modified by raceplaymichiana
                                    • 2
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                                    • 1
                                    I am a CC subscriber (which allows for free web hosting) but BC is requiring I upgrade a trial site and charging $10/month

                                    in Business Catalyst FAQ

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                                    • Thread Facebook Login

                                      Facebook Login

                                      Hi,     I have an issue on using the facebook login on my site. I window pops up and an error says "Facebook login is currently unavailable". I already register my site on facebook and   added the...
                                      Jhayzii
                                      last modified by Jhayzii
                                      • 0
                                      • 0
                                      • 4
                                      Facebook Login

                                      in Business Catalyst FAQ

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                                      • Thread Why does my Report data from BC, differ so greatly from that of Google Analytics? Which do I trust?

                                        Why does my Report data from BC, differ so greatly from that of Google Analytics? Which do I trust?

                                        Why does my Report Data from BC, differ so greatly from that of Google Analytics? Which do I trust?
                                        machalleen
                                        last modified by machalleen
                                        • 1
                                        • 1
                                        • 1
                                        Why does my Report data from BC, differ so greatly from that of Google Analytics? Which do I trust?

                                        in Business Catalyst FAQ

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                                        • Thread why would adobe muse recommend hosting on BC for form functionality, if the server does not support PHP!

                                          why would adobe muse recommend hosting on BC for form functionality, if the server does not support PHP!

                                          I am adding custom landing pages to a business catalyst site and the coding came back as unsupported.
                                          Tash Casey
                                          last modified by Tash Casey
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                                          • 1
                                          why would adobe muse recommend hosting on BC for form functionality, if the server does not support PHP!

                                          in Business Catalyst FAQ

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                                          • Thread Use APIs from a non-BC site

                                            Use APIs from a non-BC site

                                            Hi all. BC newbie here.   Is it possible to use the e-commerce APIs from a site that's not built on Business Catalyst? Support informed me that the APIs can't be accessed except through a Webapp, but it seems We...
                                            nicolas@tei
                                            last modified by nicolas@tei
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                                            • 1
                                            Use APIs from a non-BC site

                                            in Business Catalyst FAQ

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