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All Communities > Adobe Creative Cloud > File Hosting, Syncing, and Collaboration

File Hosting, Syncing, and Collaboration

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    • Thread Cloud upload, error code = 12030

      Cloud upload, error code = 12030

      Hello i've got a problem - files are not uploading, it's just about "cant synchronize" and that's it. I've seen that help page Ошибка: «Не удается синхронизировать файлы» about sync issues but seems not any...
      thisisstepa
      last modified by thisisstepa
      • 0
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      • 1
      Cloud upload, error code = 12030

      in File Hosting, Syncing, and Collaboration

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      • Thread CC Core Sync using all available memory while open

        CC Core Sync using all available memory while open

        Running OSX 10.9.2   .. looks like there's a memory leak... Core Sync will consume all physical memory and then start paging until the machine hangs.  Sometimes it will dump memory to kernal_task, and the c...
        dericks_csf
        last modified by dericks_csf
        • 1
        • 0
        • 11
        CC Core Sync using all available memory while open

        in File Hosting, Syncing, and Collaboration

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        • Thread Creative Cloud Desktop deletes your files when you re-install - why?

          Creative Cloud Desktop deletes your files when you re-install - why?

          Just re-installed Creative Cloud Desktop to try to fix a syncing issue and it deleted all my personal files stored in my local creative cloud folder.  As many of these files had not synced, I have now lost them. ...
          ddinsdale2000
          last modified by ddinsdale2000
          • 0
          • 0
          • 4
          Creative Cloud Desktop deletes your files when you re-install - why?

          in File Hosting, Syncing, and Collaboration

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          • Thread Suggestion for cloud storage improvements - When a person leaves the cloud license, need admin ability to keep their files and assign their files to another account.

            Suggestion for cloud storage improvements - When a person leaves the cloud license, need admin ability to keep their files and assign their files to another account.

            Here is my scenario:   I have Creative Cloud license with 15 users. My team is using a Shared folder that we all have access to contribute. When a person leaves the team/company, I need to be able to keep their ...
            kdarbytexas
            last modified by kdarbytexas
            • 0
            • 0
            • 0
            Suggestion for cloud storage improvements - When a person leaves the cloud license, need admin ability to keep their files and assign their files to another account.

            in File Hosting, Syncing, and Collaboration

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            • Thread orange triangle on files when synching

              orange triangle on files when synching

              I am using CC-2014 on Mac I have a folder with a mix of .psd and .tif files—about 300 images in total. Some of these (both file types) have orange triangles on the file icon. And, the synch has now been running ...
              Spartan707
              last modified by Spartan707
              • 0
              • 0
              • 1
              orange triangle on files when synching

              in File Hosting, Syncing, and Collaboration

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              • Thread Play button for public shared video files?

                Play button for public shared video files?

                I want to share a video file, mp4, with a client using Creative Cloud file sharing. The only option available for the client to see the file is to download it. Can it be viewed in the web browser directly, without dow...
                jakyfortin
                last modified by jakyfortin
                • 1
                • 0
                • 3
                Play button for public shared video files?

                in File Hosting, Syncing, and Collaboration

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                • Thread why can't use thunderbolt drive for Cloud files folder?

                  why can't use thunderbolt drive for Cloud files folder?

                  why can't I use thunderbolt drive for Cloud files folder?  It's too big for my limited laptop storage.   Thanks
                  BrianG_67
                  last modified by BrianG_67
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                  • 0
                  • 1
                  why can't use thunderbolt drive for Cloud files folder?

                  in File Hosting, Syncing, and Collaboration

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                  • Thread I try to upload a file in adobe creative cloud and get server error.

                    I try to upload a file in adobe creative cloud and get server error.

                    Can't upload any files in creative cloud.  Get "server_error" blue box.
                    Server Error
                    last modified by Server Error
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                    I try to upload a file in adobe creative cloud and get server error.

                    in File Hosting, Syncing, and Collaboration

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                    • Thread What is the Creative Cloud Files (archived) folder for?

                      What is the Creative Cloud Files (archived) folder for?

                      I see its content mirrors the same stuff that's currently in my Creative Cloud Files folder on my Mac finder.
                      fuzendesign
                      created by fuzendesign
                      • 0
                      • 0
                      • 0
                      What is the Creative Cloud Files (archived) folder for?

                      in File Hosting, Syncing, and Collaboration

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                      • Thread My creative cloud account will not connect to allow me to install the latest CC version

                        My creative cloud account will not connect to allow me to install the latest CC version

                        I am trying to update my Indesign CS6 to the latest CC version. I can't connect to the creative cloud. It keeps saying that it is unable to sync files. I'm a student and really need to have this fixed quickly.
                        katgirl1221
                        last modified by katgirl1221
                        • 0
                        • 0
                        • 1
                        My creative cloud account will not connect to allow me to install the latest CC version

                        in File Hosting, Syncing, and Collaboration

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                        • Thread Creative Cloud not syncing to Creative Cloud Files Folder

                          Creative Cloud not syncing to Creative Cloud Files Folder

                          Hi there   I have been using Creative Cloud since the beginning, but I noticed this week that it is no longer syncing my desktop files to the cloud. All my apps are up to do date, the icon is as it should be b...
                          billygunn1111
                          last modified by billygunn1111
                          • 8
                          • 2
                          • 47
                          Creative Cloud not syncing to Creative Cloud Files Folder

                          in File Hosting, Syncing, and Collaboration

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                          • Thread Creative Cloud File Sync Memory Leak

                            Creative Cloud File Sync Memory Leak

                            Hi. The latest update for the CC file sync uses up an insane amount of ram memory (up to 1G+) when file syncing. So much so that it keeps on freezing my computer or making it so slow to be unbearable. I always have to...
                            CuckooOrange
                            last modified by CuckooOrange
                            • 0
                            • 0
                            • 4
                            Creative Cloud File Sync Memory Leak

                            in File Hosting, Syncing, and Collaboration

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                            • Thread sync error

                              sync error

                              When I drag a file, file, etc to Creative Cloud it does not sync and I get and error message.  How can I resolve this?
                              tms1
                              last modified by tms1
                              • 0
                              • 0
                              • 1
                              sync error

                              in File Hosting, Syncing, and Collaboration

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                              • Thread Installed typekit fonts disappear in InDesign after restart.

                                Installed typekit fonts disappear in InDesign after restart.

                                Everytime I restart my mac, which is every day, the installed typekit fonts disappear from the font list. They are still showing up in CC desktop (which was just updated). The only way I've been able to get them back ...
                                Marcy McGuire
                                last modified by Marcy McGuire
                                • 1
                                • 0
                                • 21
                                Installed typekit fonts disappear in InDesign after restart.

                                in File Hosting, Syncing, and Collaboration

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                                • Thread my Creative Cloud App won´t snyc my files.

                                  my Creative Cloud App won´t snyc my files.

                                  my Creative Cloud App won´t snyc my files.
                                  bersselj
                                  last modified by bersselj
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                                  • 7
                                  my Creative Cloud App won´t snyc my files.

                                  in File Hosting, Syncing, and Collaboration

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                                  • Thread What does an orange triangle on the file

                                    What does an orange triangle on the file

                                    I am using InDesign CC-2014 on Mac I have copied a full project to the CC Desktop folders. It includes a variety of files, including an InDD book with 14 documents. The InDesign files (.indd) themselves have all bee...
                                    Spartan707
                                    last modified by Spartan707
                                    • 0
                                    • 0
                                    • 6
                                    What does an orange triangle on the file

                                    in File Hosting, Syncing, and Collaboration

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                                    • Thread Syncing problems with file name issues

                                      Syncing problems with file name issues

                                      Hi. Trying to sync my photo archives to store in the cloud. Several were successful but then I get a warning that the some of the file names are in valid and list several symbols that are not allowed. I don't use any ...
                                      Devolup1.1
                                      last modified by Devolup1.1
                                      • 0
                                      • 0
                                      • 2
                                      Syncing problems with file name issues

                                      in File Hosting, Syncing, and Collaboration

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                                      • Thread Creative Cloud Feature Request

                                        Creative Cloud Feature Request

                                        There is no option for selecting "Creative Cloud" in the Adobe feature request/bug report form, so I'll post my request here. When syncing files to Creative Cloud, I would like to have some kind of progress indicator,...
                                        Philm35
                                        last modified by Philm35
                                        • 0
                                        • 0
                                        • 1
                                        Creative Cloud Feature Request

                                        in File Hosting, Syncing, and Collaboration

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                                        • Thread creative cloud syncing for hours

                                          creative cloud syncing for hours

                                          any help as to why
                                          pizzapup
                                          last modified by pizzapup
                                          • 0
                                          • 0
                                          • 1
                                          creative cloud syncing for hours

                                          in File Hosting, Syncing, and Collaboration

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                                          • Thread Trying to share link to file on cloud - recipient gets an error saying link is "no longer active"

                                            Trying to share link to file on cloud - recipient gets an error saying link is "no longer active"

                                            I am trying to share a video file stored on Adobe Creative Cloud storage. I click "Send link", check "Allow file download", enter recipient's email address and click "Send link." The recipient receives the link in an ...
                                            fredhatt
                                            last modified by fredhatt
                                            • 0
                                            • 0
                                            • 1
                                            Trying to share link to file on cloud - recipient gets an error saying link is "no longer active"

                                            in File Hosting, Syncing, and Collaboration

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