We have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information. All Adobe employees are required to have an orange ‘STAFF’ badge next to their user profile which can be seen if you mouse-over their profile picture.
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With the discontinuation of the Adobe Download Assistant there is no longer a need for a dedicated forum for it’s support. The Trial Download & Install forum have now been moved to a Read only state. All the discussions in this sub-space are still available and can be reviewed and referenced.
If you are facing difficulty downloading and installing and Adobe software title then see the following forums where the topic may be addressed:
|Downloading, Installing, Setting Up||Download and install of Adobe Creative software perpetual titles|
|Creative Cloud Download & Install||Download and install of Adobe Creative Cloud software titles|
|Acrobat Installation & Update Issues||Download and install of Acrobat DC and earlier versions of Acrobat|
|Deployment for Creative Cloud Team, Enterprise, & CS||Deployment for Creative Cloud Team, Enterprise, & Creative Suite|
|Enterprise Deployment (Acrobat and Reader)||Deployment and install for Acrobat and Reader|
|Adobe Reader||Download and install of Adobe Reader|
|Installing Flash player||Download and install of Flash Player|
All of these forums have an active community that can answer any questions you may have.
You can find a list of available forums at https://forums.adobe.com/welcome.
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