Adobe Community : All Content - DPS FAQ

IOS 8 problem

forums_noreply@adobe.com — Tue, 14 Oct 2014 09:07:57 GMT

Hi Everyone

I am having a problem with my adobe content viewer when i update it with IOS 8.0.2! before i am not having a problem and enjoy everything when i am still in IOS 6. Please help [:

Assigning App Builder and Application roles using Account Administration Tool

forums_noreply@adobe.com — Wed, 10 Apr 2013 06:52:15 GMT

If you have a DPS Enterprise or Professional Account and need to assign App Builder or Application role to an id to in case you need to create a new id with these roles, refer to the following documentation:

Assigning App Builder and Application roles in your DPS Professional or Enterprise accounts

Creative Cloud Subscribers get 'Activate App' prompt in DPS App Builder

forums_noreply@adobe.com — Tue, 02 Apr 2013 03:13:30 GMT

Some Full Creative Cloud subscribers get 'Activate App' prompt while trying to download the App (Developer.ipa or distribution.zip) from DPS App Builder.

Follow this Help document to resolve the issue: http://helpx.adobe.com/digital-publishing-suite/kb/dps-ccm-users-get-activate.html

Note : Only Full Creative Cloud Subscribers have access to DPS with creative cloud, Single App/product subscribers do not get DPS with their subscription.

Adobe Content Viewer (iPad) - "Please update your app"

forums_noreply@adobe.com — Mon, 12 Mar 2012 23:07:53 GMT

If you get this error message in the Adobe Content Viewer while trying to view a folio, it means that you're trying to open a new folio with and older viewer. This frequently happens between when a new set of tools is released and Apple approves the newest viewer version. If you install the new tools and create a folio, the current version of the Adobe Content Viewer isn't able to display the folio. You can do any of the following:

* If you have a Professional or Enterprise subscription to DPS, use the Viewer Builder to create a custom version of the Adobe Content Viewer. This custom version has Preview on Device enabled, unlike the store version.

* Wait for Apple to approve the newest viewer version. Use the Desktop Viewer to preview content for the time being.

* If you can't wait for the viewer to be approved, uninstall the tools and reinstall an older version of the DPS tools. See this article.

How to fix [svr.unknown] error

forums_noreply@adobe.com — Fri, 26 Aug 2011 00:01:44 GMT

The Folio Producer Service were updated recently. As part of this update, we’re addressing the “spinning wheel during update” error that will occur when the Folio Builder panel is not updated. If you have not already done so, please update your panel to the 1.1.4 version.

Folio Builder Panel for InDesign CS 5.5 Macintosh

Folio Builder Panel for InDesign CS 5.5 Windows

Folio Builder Panel for InDesign CS 5 Macintosh

Folio Builder Panel for InDesign CS 5 Windows

Note that updating the panel does not update your authoring tools or remove any content. It keeps the panel in sync with the web client.

If you experience the spinning wheels problem in the Folio Builder panel after you update it, delete and re-create the articles (do not delete the folio). That should fix the problem.

If the problem is still not resolved after updating your panel, please send an email message to DL-digipub-feedback@adobe.com.

How do I learn DPS?

forums_noreply@adobe.com — Mon, 09 May 2011 20:27:12 GMT

Colin Fleming just posted three videos on YouTube:

Building Folios Video

Previewing Folios Video

Folio Producer Video

You can go through digital publishing tutorials using source assets:

Authoring Tutorials

I also posted a transition article on my new blog:

DPS Workflow Transition Guide

Where is the DPS documentation?

forums_noreply@adobe.com — Thu, 19 May 2011 22:15:50 GMT

Main Help

The main DPS help system is here:

http://help.adobe.com/en_US/digitalpubsuite/home/

Tutorials

The DPS tutorials and sample files are here:

http://help.adobe.com/en_US/digitalpubsuite/tutorials/WS4eecfe2929bd9591-15ce9b4d12f983dd7 0b-8000.html

To download the free "Digital Publishing Suite Tips" app on your iPad go here:

http://itunes.apple.com/us/app/digital-publishing-suite-tips/id436199090?mt=8

Additional Resources

If you're still using the prerelease tools to publish a custom viewer before prerelease ends, use the Drop 11 tools and documentation on the prerelease site.

The prerelease site also includes the Publishing for iPad Viewer companion guide, which walks you through the steps of creating the required certificates, splash screens, and icons for submitting a custom viewer app to the Apple App Store.

To learn how to create a custom viewer app to submit to the Android Market, go here:

http://kb2.adobe.com/cps/900/cpsid_90052.html

The prerelease Downloads section also includes a readme that describes how to install the Adobe Content Viewer on a PlayBook device. However, the Viewer Builder does not provide the ability to create custom viewers for the PlayBook at this time.

If you would like to provide feedback on any of the documentation, feel free to contact me: bbringhu@adobe.com.

Can I sideload folios to my iPad?

forums_noreply@adobe.com — Fri, 06 May 2011 19:56:36 GMT

Sideloading is a process that lets you use iTunes to manually add a .folio file to the Adobe Content Viewer. With the newest release of tools (Drop 12), sideloading is no longer available. Instead, if you sign in using the same Adobe ID on the viewer that you use in the Folio Builder panel, you can download any folio you have access to. For the first download, this process can be time-consuming, especially for larger folios. However, after you download the first time, only the new folios are downloaded during an update.

If you want other people to preview your content, use the Share command in the Folio Builder panel to share the folio. To view the shared folio, users need a copy of InDesign CS5 or CS5.5 with the free Folio Producer tools installed and a free Adobe ID account.

Error: Invalid value for parameter

forums_noreply@adobe.com — Fri, 06 May 2011 19:34:31 GMT

When you try to use the Folio Builder to create an article, you get a "Content generation - [Error: Invalid value for parameter...]" message if InDesign does not recognize the new tools. To fix this problem, reset InDesign preferences.

(Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preferences.

(Mac OS) While pressing Shift+Option+Command+Control, start InDesign. (You may need to launch InDesign from Finder instead of the dock.) Click Yes to delete preferences.

How much does the Digital Publishing Suite cost?

forums_noreply@adobe.com — Tue, 03 May 2011 00:49:46 GMT

Digital Publishing Suite is available in both a Professional Edition and an Enterprise Edition. Pricing for the Professional Edition is based on a monthly Platform fee--which lets publishers access the Digital Publishing Suite and create apps for all of their titles and publications--as well as a small Service Fee for each publication downloaded by a reader. The Enterprise Edition is a custom, multiyear platform agreement that includes access to APIs for integrating back-end publishing services such as subscription management, print fulfillment, and e-commerce. For more info, see: http://www.adobe.com/products/digitalpublishingsuite/pricing/.

If I install the new Folio Producer tools, can I still use the Content Bundler?

forums_noreply@adobe.com — Mon, 02 May 2011 21:43:10 GMT

No. If you install or update the Folio Producer tools in either InDesign CS5 or InDesign CS5.5, the Content Bundler is disabled. If you still need to use the Content Bundler to create folios for a custom viewer app, finish your production work before installing the new tools, or install the new tools on a different computer.

If you install the Folio Producer and need to use the Content Bundler again on that computer, uninstall the version of InDesign in which the Folio Producer tools have been added.

The Folio Producer tools for both InDesign CS5 and InDesign CS5.5 are available for download here:

Windows: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Windows

Mac OS: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh