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How to extend the Expired RoboHelp 10 free trial version?

forums_noreply@adobe.com — Fri, 22 Nov 2013 14:48:26 GMT

We are using WebHelp option from RoboHelp 10.

And in the mid of creating the help for our purpose and suddenly it expires.

What is the procedure to extend(use for another 30days on my machine) the Expired RoboHelp 10 free trial version.

When our product get ready we will be purchasing RH10 license to deploy it at client end.

Thanks in advance.

-Anil

RoboHelp10 - If we click on 'Show' blank page get displayed.

forums_noreply@adobe.com — Thu, 31 Oct 2013 11:25:54 GMT

I am using,

RoboHelp10
IE9
MSVS2010
Win7

Tried with below option,

Flash Help
Flash Help Pro
Web Help Pro

Trouble in,
Important to us: When we invoke flash help with respective topic, help get displayed with TOC and topic page, but this topic is default topic(not the expected/requested), with "Allow Blocked Content" button at the bottom. If we click on "Allow Blocked Content", it will display only above requested topic page, without TOC pane, with 'Show' button. If we click on 'Show' blank page get displayed.

1. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic and it won't show me the TOC along with current selected topic page.

2. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic with 'Show' link. When we click on 'Show' link, blank page get display.

3. Tool gives us facitlity to publish the Flash help, where we can choose the folder. This means that it publishes correctly with the expected folder structure. Same folder structure (the published one) we are using. and on the top of that we are not getting expected result.

4. Published content does not contain any mapid/mapfile.

5. Skin we were using 'beautiful_vista_flash.fhs'

6. When we switch between two (help)button, we get proper help topic. If we press 'Show' button, how help will know who is the parent and where is the mapfile (map id) kept. How it finds internally.

Please assist to resolve it.

Thanks in advance.

RoboHelp10 - If we click on 'Show' link(button), blank page get displayed

forums_noreply@adobe.com — Tue, 12 Nov 2013 12:32:22 GMT

I am using,

RoboHelp10

IE9

MSVS2010

Win7

Tried with below option,

Flash Help -> we are working with it and has problem for our desktop/standalone wcf application.

Flash Help Pro - > We know that RH server is req. for this option

Web Help Pro- > We know that RH server is req. for this option

Trouble in (Flash Help),

1. When we invoke Flash Help with respective topic ID, it will not show requested topic page along with TOC, it will show default topic/page, which we set at the time creating help. Also it will display "Allow Blocked Content" button at the bottom. If we click on "Allow Blocked Content" it will display the above requested topic page correctly, but without TOC pane. This time we can see 'Show' button(link) on the browser. If we click on 'Show', blank page get displayed.

2. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic and it won't show me the TOC along with current selected topic page.

3. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic with 'Show' link. When we click on 'Show' link, blank page get display.

4. Tool gives us facitlity to publish the Flash help, where we can choose the folder. This means that it publishes folder structure. We are using this folder structure (the published one) and on the top of that we are not getting expected(blank page get display) result.

5. Published content does not contain any mapid/mapfile, if so whow it works correctly with RH development studio.

6. Skin we were using 'beautiful_vista_flash.fhs'

7. We build RH after setting Mozilla as the statup browser. We tried with Mozilla and IE but still our application opens help in IE. So not able to test in Mozilla.

Please assist to resolve it.

Thanks in advance.