Adobe Community : All Content - All Communities

Installing Premiere Elements 10 on Windows 7 64 bit Machine

forums_noreply@adobe.com — Wed, 07 Nov 2012 07:04:15 GMT

In August I purchased Premiere Elements 10 (and PSE 10 for that matter) and installed them satisfactorily on my existing 32 bit Vista computer.

As of today, I have replaced that computer with a much higher spec Windows 7 64 bit computer. However, when I try to install PRE10 on the new computer, I'm greeted with the error message that the installer doesn't support a 64 bit OS. If I'm installing from disk, I should load disk 2, otherwise I should download the 64 bit version.

I purchased the download version and can't find anywhere on the Adobe site to replace my 32 bit version with a 64 bit one--but the reference to "Disk 2" implies that my purchase should have included either.

Anyone have any thoughts? I'd hate to replace a piece of software only 3 and a half months old.

FYI, the PSE10 installed first try without any issues.

Thanks in advance,

Bob

Edited to add: Just installed my copy of Audition CS6 as well with no problems--it only seems to be PRE10 that comes with an installer that doesn't work in 64 bit.

Audinate Dante Virtual Sound Card

forums_noreply@adobe.com — Mon, 22 Oct 2012 04:36:42 GMT

I'm in the midst of working out a system upgrade and may have just hit a big stumbling block. I'd hoped to have this sorted out ages ago but have spent 3 of the past 4 weeks in hospital.

Presently, my interface in and out of Audition is a Yamaha DM1000 digital mixer with MY16AT ADAT card, into an MAudio Profire Lightbridge and then into/out of my audio laptop via Firewire.

It's the laptop that I need to upgrade for various reasons and I'm having an almost impossible time finding one that has the spec I need and still includes Firewire.

My fall back idea was to change the MY16AT card in my mixer to an Audinate Dante card and their "Virtual Sound Card" software. I'm close to placing an order but was just having a read today and, buried deep down in their FAQs is word that "Adobe Audition is not supported".

FYI, "Virtual Sound Card" is a system that feeds multichannel Audio in and out of a computer via ethernet and has that connection show up as an ASIO device. They list DAW software that works with Virtual Sound Card and it includes every other major piece of software--except Audtion and the proprietary side of Protools.

Does anybody know if this info is current or refers to some older versions of Audition? Anybody know why Audition might be an odd one out on compatibility with Audinate?

Anyone know a Windows based laptop that still has Firewire and has the rest of its spec suitable for audio work.

I'm depressed.

No Thumbnails on "Open" Command in Editor

forums_noreply@adobe.com — Sat, 10 Nov 2012 12:08:06 GMT

I've been using Photoshop Elements 10 since early August and it's been working well.

However, since yesterday, when I use the File/Open command in Edit to get a new picture, I no longer see thumbnails, just a graphic of an orange flower. The pictures (mainly JPEG with some RAW/NEF) still open fine and if I single click one of the orange flowers I get a preview at the bottom of the Open screen. However, this is far from convenient. FYI, I usually work set to "large icons" but I've tried all the different size settings.

FYI, I've recently bought a new computer with Windows 7 Professional 64 bit and reinstalled PSE10. However, all was working fine immediately after the change of computer and the lack of thumbnails has only just started.

Any thoughts?

Recording Fault

forums_noreply@adobe.com — Thu, 26 Jul 2012 10:28:53 GMT

Okay, I'm trying to help somebody else with a problem in CS5.5 and it has me puzzled. (And I'm pretty sure it's his hardware, not Audition btw.)

He describes it as the wave form go crazy every few seconds on his speech recording--but the audio keeps playing back though with some level issues sometimes.

I went through the usual litany of reinstall drivers, shut down back ground stuff etc. etc. to no avail and finally had him send me a short sample of the problem. It's very strange.

This first pic is the whole waveform and you can see the "splats" every so often--but it all does indeed playback without the expected noise:

Going a bit tighter, you can see that the glitches are some form of very LF wave:

...and going in very tight, you can see the modulation on the LF waveform--in this case speech--that plays back in Audition:

My next instinct was a problem with his interface (Focusrite Scarlet 2i2) but he says he's tried an old Tascam interface and got the same result, maybe a bit less frequent.

FYI there's an audible noise on the whole file as well.

Any thoughts? Only thing I can come up with is a fault USB port on his laptop letting some voltages creep in. Any other ideas gratefully received!

Bob

Durin Speaks!

forums_noreply@adobe.com — Thu, 31 May 2012 00:43:03 GMT

A friend who does video editing on Premiere pointed me in the direction of a Podcast called "That Post Show" which has done an episode about Audition CS6 featuring this forum's very own Durin Gleaves.

It's the one called "Crushing on Audition" available here: http://scruffythinking.com/thatpostshow/2012/5/29/crushing-on-audition.html or on iTunes. It's free and an interesting listen.

Attack and Release in Compression

forums_noreply@adobe.com — Mon, 02 Jan 2012 13:09:13 GMT

Okay, rather than a problem, another of my academic "how does it work" discussions.

On another forum, I've been debating the meaning of "attack" and "release" in compression. My contention is that the attack time is how long it takes to achieve the preset level of gain reduction once the signal crosses the threshod level...and release is the opposite: the time it takes to return to no gain reduction, again once the levels cross the threshold in downward direction.

Another poster, who usually knows what he is talking about, contents that the attack and release times are triggered, not by levels hitting the threshold, but rather simply by the compressor sensing an upward or downward level change.

As proof he posted a test from Soundforge: A tone that transitioned between -12 and -3dB at 300ms intervals. He then applied compression with the threshold set to -16 (so everything should be compressed) and, indeed, the waveform shows the effect of attack and release at each transition even though the whole test should be compressed.

I tried the same in Audition and, although the artefacts aren't as noticeable as in Sound forge, you can see the pumping on the waveform.

I can't see that the attack and release can be clever enough to react to every change in level (especially on a real signal, not his test) so have to assume the cause is a bit more basic.

Here's a picture of the original file I made:

And here's the same file compressed with an attack of 2ms and a release of 5ms and a threshold of -15dB, i.e. lower than anything in the clip.

As you can see, you can see where the attack and release happens (I won't post a pic but, with attack and release set to zero, you can't see any transitions) so if anyone can explain this you'll cure my curiosity!

Does the Audition "Audio Engine" Affect the Recording?

forums_noreply@adobe.com — Wed, 03 Aug 2011 13:47:20 GMT

A question for those who know more about this than me:

I'm in a debate with somebody on another forum who tells me that, as soon as you hit record, the audio engine in a DAW like Audition is processing the sound--and the algorithms used cause DAWs to have their own distinct "sounds".

I've always believed--or at least assumed--that the A-D interface you use produces a stream of digits and that these are passed onto your hard drive without any input or intervention by the software you're recording in. Yes, once you start processing the audio different software can handle things differently and sound different--but does this really happen at the record stage?

I'm now really curious as to whether this is some audiophile nonsense--or if I've been labouring under as misapprehension for a decade or two.

Thanks in advance!

Bob

International Pricing Policy

forums_noreply@adobe.com — Thu, 05 May 2011 11:18:29 GMT

Since we appear to have a few Adobe representatives reading this forum after the launch of Audition CS5.5, I'm going to post a query aimed squarely at them (with apologies to the regular users who populate this forum):

The advertised upgrade price in the USA is $99. At today's exchange rate, (I've just double checked) this is Aus$92.85. The Aussie dollar has been worth more than the US dollar for many months--this is not a "one day abberation".

However, the advertised upgrade price here in Australia is Aus$163.62, a surcharge of almost 90% over the US rate.

Being fair, 10% of this is Australian sales tax (GST)--the pre tax price is Aus$148.75. Even at this price, you are asking me to pay a 60% surcharge for not being American.

Yes, there are costs involved with setting up an Australasian operation but, being blunt, this has not offered one single benefit for me. I'd much rather simply order downloads from the USA. Also, if establishing a small toe hold in Australasia increases your costs by 60% then you have serious management issues.

Given that the released version of Audition CS5.5 is somewhat, er, controversial anyway in that time constraints have forced you to exclude a number of features available in the previous version, please may I strongly suggest that you urgently review your pricing strategy. And if the price was set on the advice of your Australian staff as "what the market will bear" then you need a serious word with them. In the global economy we have these days, such easily discovered differentials are simply not sustainable.

Bob Howes

Audition 4.0 Announced

forums_noreply@adobe.com — Mon, 11 Apr 2011 12:51:24 GMT

Except the official name is Audition CS5.5.

...which gives you a good idea of the direction it's going. Audiition CS5.5 is being marketed specifically as an audio post production for video tool--the announcement makes no mention at all of its abilities as a stand-along audio production or editing tool.

Read the details here: http://www.adobe.com/products/audition.html

Beyond that, follow the link to the FAQ for some details of the rationale for the new product and a list of new features.

There's also a page to register for them to tell you when a download trial is available. I guess that's all we can do: download and try it to see if the "new direction" still gives us a worthwhile audio tool...or start the painful decision process about what to buy instead.

Bob

Tidy Up the Buttons in Effects

forums_noreply@adobe.com — Sun, 18 Jul 2010 03:32:28 GMT

Not much a feature request as a minor bug fix...

There is very little consistency of the button layout in the various effects. VST effects have a "Play" triangle for preview and Okay/Cancel/Close in a horizontal line across the bottom right. Process effects have a "Preview" button and sometimes this is at the top of a vertical stack of five buttons; other effects split this up and have stacks of 1 and 4 buttons or 2 and 3 buttons.

This is far from a "biggie" but today after using one set of filters for the morning (where Preview was in one place) I almost hit "Okay" on another filter when the Preview was in a different place.

I've been using Audition for ages and am used to this peculiarity--but, for the sake of tidiness and consistency maybe they should look at a standard button layout.

Bob

Premiere Elements 7 Crashes on Startup

forums_noreply@adobe.com — Wed, 01 Jul 2009 09:10:06 GMT

The programme has been working fine for about 2 months but, as of last night, my copy of Premiere Elements 7 has started crashing on startup...it gets through the load screen and gives me the usual options to open an existing project or a new project etc--but as soon as the editing workspace opens, I get an error message and the programme closes. If it helps anyone, the reported details of the crash are:

Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c0000005
Exception Offset:    00000000
OS Version:    6.0.6001.2.1.0.768.3
Locale ID:    2057
Additional Information 1:    e52f
Additional Information 2:    e98dfca8bcf81bc1740adb135579ad53
Additional Information 3:    860f
Additional Information 4:    6eabdd9e0dc94904be3b39a1c0583635

If it's significant, the fault appeared on my first attempt to open the programme after Adobe Updater told me there were updates available and I let it go ahead...I wonder if something became corrupted in that process.

If anyone has any fixes based on the above, I'd be grateful. However, I'm more than willing to just reinstall (I still have the original download files available on my computer) but, before I try this, want to make sure I will be able to re-register my copy when I have done the reinstall (I have all the codes etc.). Perhaps I'm being paranoid but I've used Audition for ages and know people have had problems registering again if they've been unable to unregister a copy before starting again...I don't know if Premiere Elements 7 is the same but want to make sure I have my "ducks in a row" before starting a process I might regret.

Thanks in advance for any help.

Bob

Expanded CD/DVD Burning Capabilities

forums_noreply@adobe.com — Mon, 28 Apr 2008 13:19:10 GMT

At the end of a project it's pretty normal for me to want to burn a data CD/DVD storing all files involved in one or more sessions. This includes .ses files, .pk files as appropriate and all tracks at their original bit depth and sample rate.

Audition of course only burns music CDs.

It's not a huge problem to use an external burner for my archiving, but it would aid work flow if it all could be done from within Audition.

Bob