Prel 7 Fatal Error on burning

forums_noreply@adobe.com — Mon, 13 Sep 2010 22:07:36 GMT

I get a 'fatal error' message when trying to burn my project to the blu-ray drive.

The process stops. No information as to what the problem is.

The file size is 757MB.

When I start the burn process, Prel 7 succesfully encodes and compiles the media,

but when the 'burn' cycle starts, it quits.

Strangely, it did burn another project two weeks ago, again to the blu-ray burner.

That one was 2.2GB in size.

Here's my computer specs:

Windows 7 64 bit

Intel i7 quad processor 2.8GHz

8 Gb RAM

1 TB Hard drive

The Blu-ray rewriter is LG BH10LS30. I just spoke to LG and they said the burner firmware is up to date.

My computer is new, and should have enough processor speed and memory for this.

I'm wondering if there has been a Windows Update in the last couple of weeks that is affecting the burner.

But it's frustrating to get a 'fatal error' message from Prel 7 that doesn't tell you where to start fixing.

Help much appreciated.

Thanks.

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