Lock up at Welcome Screen

forums_noreply@adobe.com — Mon, 06 Oct 2014 14:36:08 GMT

since the other thread (How to disable the welcome screen?) has been "Answered" starting a new one:

after launching PS gets stuck at the welcome screen. i can't scroll down to tell it not to show.. BECAUSE IT's FROZEN. there's not content in it and i can't quit PS unless i go to task manager.

the only way i can get it to work is to disable network access, launch PS, close the welcome screen, and then re-enable network access.

i checked my firewall and host file, tried multiple dns servers, double checked iptables on my router, nothing works.

all other CC programs launch fine, including the welcome screens - which i was able to turn off.

the "Do Not Show..." should not be a part of the web content as, you see now, causes a problem when it won't load and no way to turn it off. at least make it an option in the prefs b/c i can hit ctrl+k before the welcome screen comes up to change some things.

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Lock up at Welcome Screen