https://forums.adobe.com/ All Content in Adobe Community en Mon, 30 Jun 2014 03:38:38 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-06-30T03:38:38Z en https://forums.adobe.com/thread/1510268 <!-- [DocumentBodyStart:af2f77eb-1411-4f17-9659-58e622e40576] --><div class="jive-rendered-content"><p>I have been a creative cloud customer since it started and I've never experienced such buggy software as the app manager. The customer experience is just shocking and I wish Adobe would just offer direct downloads for the software we need rather than use the app manager.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I'm currently trying to install the latest versions of the programs but the app manager keeps showing "Unable to reach Adobe servers, Please check firewall settings and try again in a few minutes". </p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I do not have any firewalls on my network.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I've uninstalled all previous versions of the applications.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>The app manager will download a few % and then the message appears again. I click retry and it downloads another few % before showing the message again. I keep doing this until the program is fully downloaded and installed which take hours. Because I am able to eventually download the app, the error should be anything to do with my setup or internet connection as I've never had this issue before when installing adobe products.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Is there a way we can bypass the app manager and install the programs directly? This is getting very annoying and I just need my apps to install without wasting days clicking the retry button.</p></div><!-- [DocumentBodyEnd:af2f77eb-1411-4f17-9659-58e622e40576] --><img src='/beacon?t=1415912598574' /> problem error download installation firewall application manager Mon, 30 Jun 2014 03:38:38 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1510268 2014-06-30T03:38:38Z 1 month 2 days from now 8 0 https://forums.adobe.com/thread/1155316 <!-- [DocumentBodyStart:a4c32b69-c001-48fd-9181-953a680d8ea1] --><div class="jive-rendered-content"><p>I've been a loyal adobe customer for years and also a subscriber to Creative Cloud since the launch and have been very dissapointed with the much higher price Australians pay for the service but I need these programs for my business. </p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I'd like to know if the new subscription prices for Australia will now be passed on to existing loyal Creative Cloud customers who are already subscribed? As it's a monthly subscription surely we should benefit from the new price but I want to check.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Dave</p></div><!-- [DocumentBodyEnd:a4c32b69-c001-48fd-9181-953a680d8ea1] --> creative cloud price australia Mon, 18 Feb 2013 06:34:16 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1155316 2013-02-18T06:34:16Z 1 year 8 months ago 1 0