https://forums.adobe.com/ All Content in Adobe Community en Thu, 22 Aug 2013 23:49:50 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2013-08-22T23:49:50Z en https://forums.adobe.com/thread/1281261 <!-- [DocumentBodyStart:17759890-cb03-4f1f-b028-e47e9851ca3a] --><div class="jive-rendered-content"><p>If you encounter problems while syncing your fonts or files please add the following information to your forum post.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><ul style="list-style-type: disc;"><li>Describe the problem as thoroughly as possible.</li><li>Also, please include screen shots that demonstrate the issue you are having. </li><li>Describe what you were doing just prior to encountering an issue with syncing your fonts or files?</li><li>Please list the following information in your forum post:<ul style="list-style-type: disc;"><li>OS</li><li>OS Version</li><li>Browser</li><li>Browser version</li></ul></li><li>Locate the following CoreSync.log file and attach it to your forum post. This will help us diagnose your specific issue. It can be found at the following locations:<ul style="list-style-type: disc;"><li>Windows: C:\Users\&lt;your username&gt;\<span style="font-size: 10.0pt;">AppData\Roaming\Adobe\CoreSync\</span><span style="font-size: 10.0pt;">CoreSync -date.log</span></li><li>Mac: <span style="font-size: 10.0pt;">/Users/&lt;your username&gt;/Library/Application Support/Adobe/CoreSync/CoreSync-date.log</span></li></ul></li></ul><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p><span style="font-size: 10.0pt;">NOTE: Due to the nature of syncing files from your computer to the Creative Cloud modifying the contents of your local Creative Cloud Files folder directly controls the contents of your Creative Cloud Files view (<a class="jive-link-external-small" href="https://creative.adobe.com/files" rel="nofollow">https://creative.adobe.com/files</a>). <strong>When files are removed from your local Creative Cloud Files folder they will be moved to your Creative Cloud Archive (<a class="jive-link-external-small" href="https://creative.adobe.com/archive" rel="nofollow">https://creative.adobe.com/archive</a>).</strong> If you are missing files please look in your Creative Cloud Archive folder first before reporting an issue.</span></p></div><!-- [DocumentBodyEnd:17759890-cb03-4f1f-b028-e47e9851ca3a] --><img src='/beacon?t=1415908122107' /> sync typekit syncing sync_failure file_sync font_sync Thu, 22 Aug 2013 23:49:50 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1281261 2013-08-22T23:49:50Z 1 year 3 months ago 0 https://forums.adobe.com/thread/1153009 <!-- [DocumentBodyStart:89f5b8c8-f7db-47b6-ae59-e5357c90e308] --><div class="jive-rendered-content"><p>Hi,</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I saw there was a post for direct download and install of application manager for windows, but when I followed the link I could not find a Mac equivalent for direct download and install. </p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I can use my creative clound apps that are allready installed like, Photoshop CS6, InDesign, Dreamweaver, all CS6 etc. but when I try to install an app that i dont' already have downloaded and installed, such as Muse, it gives me the dialog box below which appears after it tries to update itself (application maanger tries to update that is).</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Please help me get out of this state so I can install other Creative Cloud Apps.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Thanks,</p><p>Gregory Fischer</p></div><!-- [DocumentBodyEnd:89f5b8c8-f7db-47b6-ae59-e5357c90e308] --> application install creative muse manager problems cloud Wed, 13 Feb 2013 23:17:57 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1153009 2013-02-13T23:17:57Z 1 year 9 months ago 1 0