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RH 11 Glossary not displaying in desktop view

forums_noreply@adobe.com — Tue, 05 Aug 2014 19:53:03 GMT

I am on Windows 8, 64-bit, RoboHelp 11 (standalone). I've created a project and created some glossary terms. I've selected the glossary in the Single Source Layout and generated the project. When I view the project, I can view the glossary in Mobile and Tablet form, but the desktop view displays nothing when the Glossary link is selected. I am using the Theme2_Government responsive layout template. Any ideas I can use to troubleshoot this issue?

8/8/2014 - I'd like to add that the Index has the same issue. I've checked for updates; ensured that I am assigning the correct item etc.

Thanks in advance. Susan

Can RH11 publish to TFS without using it for source control?

forums_noreply@adobe.com — Thu, 21 Aug 2014 13:54:39 GMT

I am on a desktop, Windows 8, RH11.

I currently am not using TFS or SharePoint for source control, but need to put my publish files on TFS for the development team to pull into automated builds.

Is there a special way to do this? any settings that I need to be aware of?

As a side note, I am considering whether to use TFS or SharePoint as my source control and leaning toward SharePoint because we would like to publish other files such as a knowledgebase onto SharePoint and I want to use the Resource Manager as well.

Thank you,

Susan

RH11: Index Page Not Displaying TOC

forums_noreply@adobe.com — Fri, 25 Jul 2014 14:05:01 GMT

I've searched and not found any other results with this particular issue.

When I publish my files in a Responsive Layout I have the following set:

Output Folder and Start Page (went back to using Index but generally have a unique name for the start page)

Default topic was selected using the SELECT button

Table of Contents is identified

When I Publish, that start page does not display the TOC. I have to select CONTENTS button/link to display the TOC. Previously, my files would display the TOC with the Start Page.

Additional Note: When I select another page, the content moves to that new page, but the TOC disappears again and I have to select the CONTENTS button again to view the TOC.

What setting am I missing? I've searched Help, I've searched the community as I am sure there is a simple setting for this that I am missing and found nothing that addresses this. I do see the TOC once I select the Contents link/button on the page and can navigate, so it's working, just not displaying by default with the start page.

Thank you,

Susan

UPDATE. I started resolving broken links and when I recently generated and viewed, the TOC shows up. However, not all of my broken links are resolved yet. I am not sure what the relationship was, but I"m happy it is resolved.

RoboHelp 11 - Template headers and footers all of a sudden display in my topics

forums_noreply@adobe.com — Tue, 22 Jul 2014 13:00:36 GMT

I am not sure how to describe this as I am not sure what the trigger was to cause this, but here it goes:

First of all--I was transitioned from a Virtual Machine to a Desktop to gain better results from using my Adobe applications and reduce issues.

I am on Windows 8, 8 GB RAM, AMD Radeon Card with 4GB vRAM.

I loaded RoboHelp 11 and my Creative Cloud applications onto the desktop machine and moved my files over the desktop from a server drive.

I have been working for a couple of days in RoboHelp and "Published" last night. That crashed and I realized I needed to remap the drives. The server drive wouldn't remap so that publish crashed a second time, but the local publish to my desktop C: drive indicated it had been successful. I didn't reopen the files at the time as it was end of day last night.

I went home.

I came back this morning and when I opened RoboHelp and my project, all the topics had the project title preceding the topic title in Project Manager AND every single topic now has the template headers and footers displaying in the topic.

Additional Details--the Master Page is the same and has been unchanged in all of this and is applied to each of the files. I haven't found any issues with the Master Page.

I am not sure if this helps, but this is a script error I keep getting if I try to view a topic out of RoboHelp (see below for the main issues that I am encountering).

I REALLY need to fix this ASAP as I don't want to have to recreate the whole project of over 300 topics (so far).

What did I break? Or what piece to I need to reconnect to fix this?

Thanks in advance for any assistance that can be given.

RH11, Responsive HTML5 Layout and Knowledgebase

forums_noreply@adobe.com — Tue, 24 Jun 2014 14:48:27 GMT

I am using RH11 on Windows 8 with a Virtual Machine (VM) platform.

I went to CREATE NEW and selected Knowledgebase as my type of RH project. In Single Source Layouts, the Primary Layout is WebHelp. Is there a reason for that? I created a Responsive HTML5 layout in SSL and have failed to be able to make it work. Am I tied to using WebHelp formats/options or shouldn't I be able to implement a Responsive Layout for the Knowledgebase.

My goal is to have a Responsive Layout for the Knowledgebase and publish to SharePoint. Any experience or knowledge re: this?

Thank you,

- Susan