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CHM not playing FLV and MP4 video files

forums_noreply@adobe.com — Thu, 05 Jun 2014 07:22:14 GMT

Hi,

I can't play the FLV and MP4 files in the CHM file generated from single-sourcing FM11 via Robohelp10.

FLV appears with play button but the screen is black. MP4 appears as a hyperlink and when selected it opens the quicktime app and nothing happened.

Please help. I installed the latest flash and quicktime player and installed all the available codecs.

Thanks!
Kai

TCS4: Hyperlinks in RH10 are broken after an FM text inset. Why?

forums_noreply@adobe.com — Tue, 15 Apr 2014 01:21:19 GMT

Hyperlinks from another FM document of the same FM Book does not work in RoboHelp after an FM inset. But hyperlinks from the same FM document works in Robohelp after an FM inset.

All the hyperlinks work in PDF.

Note: The hyperlinks are not within the text inset but outside the text inset. As long as it is after the text inset, from that point onward, the links will not work (if they point to another FM doc).

eg:

text inset

content

hyperlink broken (from another FM doc of same FM book)

Please help. It would be a pain if this does not work at all.

Kai

Robohelp hangs when converting an FM Inset

forums_noreply@adobe.com — Tue, 30 Apr 2013 02:00:52 GMT

Hi,

I'm using TCS4. I linked an FM book in Robohelp. Everytime Robohelp converts an FM Inset, it hangs. For some reason, the Adobe Distiller decodes the Inset as an image (divided in pages, sized according to the anchored frame in the Inset.) The Inset has conditional text as well.

Can you help?

Thanks!

Kai