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Update Adobe AIR help content without necessity of installation for users???

forums_noreply@adobe.com — Mon, 12 Aug 2013 16:17:47 GMT

Hello there,

I want to make our manuals available as Adobe AIR help applications. Unfortunately for our users it is not possible to regularly install these applications. Therefore I decided to generate a help viewer as AIR file and help content as RHA file ("help content only" ssl option). So admins only once have to install an initial AIR file. Afterwards users are able to replace help content to update help files.

I proceeded in a similar way as described here:

http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html

In principle this is a good solution - but here is my problem:

Help content itself already consists of different projects (merged projects). Merged projects unfortunately cannot be generated with "help content only" ssl option.

Anyone has got an idea how to satisfy all my conditions:

- Customers only once have to install an AIR file

- Afterwards help content can be updated by replacing files (without installation)

- Help content itself contains merged projects .

Generate different outputs (RHA files) for the merged projects is not a possibility. The merged projects with regard to content belong to ONE single manual - I'm not talking about different manuals. So users should be able to search the whole manual and so on ...).

Thank you so much in anticipation!

Melanie

RH 10 - SVN - PushOk plugin: Error occurs by renaming files

forums_noreply@adobe.com — Fri, 27 Sep 2013 15:19:18 GMT

I'm testing the integration of RoboHelp Projects with SVN (with PushOk plugin).

Everything has worked well until now apart from renaming files. The following error occurs:

COM.SvnClient.Error, HRESULT=0x80020009

Path '...' is not a directory

There is a similar discussion from 2010 in the forum:

http://forums.adobe.com/message/3005946#3005946

The suggestion is to duplicate the topic into a new name. But this is not a workaround for us. What about hyperlinks referencing the topic?

I can't see this beeing the only way to rename files. Isn't there another solution?

Verbindungs-Probleme mit Adobe Captivate 7 und Proxy

forums_noreply@adobe.com — Tue, 09 Jul 2013 09:53:31 GMT

Ich habe Probleme bei der Nutzung von Adobe Captivate 7. Ich nutze das Programm "hinter" einem Proxy, wodurch manche Verbindungen, die für Captivate essentiell sind, womöglich blockiert werden. Dies macht sich durch einen sehr langwierigen Programmstart sowie sporadische Programmabstürze (Fenster friert ein) bemerkbar. Bei direkter Internetverbindung treten diese Probleme nicht auf. Existiert eine Liste der benötigten Adressen?

Problems with using Captivate 7 behind Proxy

forums_noreply@adobe.com — Fri, 12 Jul 2013 09:14:18 GMT

Since I've upgraded to Adobe Captivate 7, I have issues while using Captivate. The program start takes very long and during working the program window sometimes freezes and then I have to wait about 15 Seconds before Captivate allows continuing my work, sometimes Captivate crashes completely. These issues are gone, when I'm disabling my network connection. I'm using Captivate inside a corporate network and behind firewall and proxy.

I tested it also with a direct internet connection, no problems. So I'm missing some adresses which are filtered by the proxy. Does a list with necessary connections for Adobe Captivate 7 exist?

Recorded Text Entries are displayed unclean in PDF Output

forums_noreply@adobe.com — Wed, 24 Jul 2013 09:23:56 GMT

I'm creating currently a screencast with Captivate 7. Within this screencast, I have to type an adress into the adress bar of Internet Explorer. Captivate records this entry automatically in Full Motion, this works good.

But I had to note, that the output in PDF destroys the text entry. During the entry, the textcursor appears after every single sign and the entry becomes unclean.

This problem appears also, when I'm scaling the project. Then it appears in all outputs.

Does anyone have the same problem and a solution for this problem?

This picture shows the problem in PDF Output.

Embedded fonts in Adobe AIR Help?

forums_noreply@adobe.com — Thu, 11 Apr 2013 13:00:49 GMT

Is it possible to embed fonts in Adobe AIR Help?