https://forums.adobe.com/ All Content in Adobe Community en Sun, 26 Oct 2014 14:39:51 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-10-26T14:39:51Z en https://forums.adobe.com/thread/1618088 <!-- [DocumentBodyStart:195c5387-9404-476e-8c95-cbe946b58e16] --><div class="jive-rendered-content"><p>I've purchased Captivate 8 and the serial number I received by email is incorrect.&nbsp; The error message I'm receiving tells me the serial number is valid, but not for the product I've purchased. I've uninstalled and reinstalled Captivate and I am still getting the same error message. Any suggestions?</p></div><!-- [DocumentBodyEnd:195c5387-9404-476e-8c95-cbe946b58e16] --><img src='/beacon?t=1415931194116' /> license key Sun, 26 Oct 2014 14:39:51 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1618088 2014-10-26T14:39:51Z 2 weeks 4 days ago 1 0 https://forums.adobe.com/thread/833327 <!-- [DocumentBodyStart:02b197cf-aa60-4fca-9f41-be9bc0fd66c5] --><div class="jive-rendered-content"><p>I have had to reinstall the Adobe E-Learning Suite V1 on a new hard drive. The version of Presenter 7 on the install disk does not work with PowerPoint 2010. When I downloaded the Presenter 7 version that does works with PowerPoint 2010 and entered my Adobe E-Learning Suite license number I got an error message telling me my license number was invalid so I downloaded the trial version. Does anyone have any workarounds for my licensing issue?&nbsp; Thanks in advance for your help. Richard</p></div><!-- [DocumentBodyEnd:02b197cf-aa60-4fca-9f41-be9bc0fd66c5] --> Sun, 03 Apr 2011 22:32:53 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/833327 2011-04-03T22:32:53Z 3 years 7 months ago 2 0