https://forums.adobe.com/ All Content in Adobe Community en Wed, 08 May 2013 17:37:09 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2013-05-08T17:37:09Z en https://forums.adobe.com/thread/1207826 <!-- [DocumentBodyStart:11ae530a-d5f5-4b6c-ac26-0254237744e4] --><div class="jive-rendered-content"><p><span style="color: #000000; font-family: Times New Roman; font-size: 12pt;"> </span><span style="color: #000000; font-size: 12pt; font-family: Calibri;">Would anyone happen to know if the Help Viewer is an issue with InDesign CS6? Even with a manual install the Help feature launches without issues the first time and won&#8217;t launch after the second time. This is the message we are receiving on Windows 7:</span></p><p style="min-height: 8pt; padding: 0px;"><span style="color: #000000; font-family: Times New Roman; font-size: 12pt;"> </span>&nbsp;</p><p class="MsoNormal" style="margin: 0in 0in 10pt;"><span lang="EN" style="color: #333333; line-height: 115%; font-family: &amp;quot;Arial&amp;quot;,&amp;quot;sans-serif&amp;quot;; font-size: 10.5pt; mso-fareast-font-family: &amp;quot;Times New Roman&amp;quot;; mso-ansi-language: EN;">&#8220;</span><span style="color: #000000; font-size: 12pt; font-family: Calibri;">Help viewer is not installed check your internet connection and reinstall InDesign&rdquo;</span></p><p style="min-height: 8pt; padding: 0px;"><span style="color: #000000; font-family: Times New Roman; font-size: 12pt;"> </span>&nbsp;</p></div><!-- [DocumentBodyEnd:11ae530a-d5f5-4b6c-ac26-0254237744e4] --><img src='/beacon?t=1415944676387' /> Wed, 08 May 2013 17:37:09 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1207826 2013-05-08T17:37:09Z 7 months 2 weeks ago 8 0 https://forums.adobe.com/thread/1192225 <!-- [DocumentBodyStart:5f16374f-a283-4297-a47b-0f7c712926df] --><div class="jive-rendered-content"><p>The following two issues existed even with a manual install.&nbsp; Is there is a work around or if this is expected bevior. With a manual install the Help feature launched without issues first and won't launch after the first time.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>1. The InDesign Help does not work: &#8220;Help viewer is not installed, check your internet connection and reinstall InDesign&rdquo;</p><p>2. Tabs Dialogue box: the minimize and maximize does not work, that is helpful for us.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Suggestions?</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Robin Cook</p></div><!-- [DocumentBodyEnd:5f16374f-a283-4297-a47b-0f7c712926df] --> Mon, 15 Apr 2013 14:12:36 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1192225 2013-04-15T14:12:36Z 1 year 7 months ago 6 0