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RoboHelp HTML 9.0.2.271 crashes when opening .htm files

forums_noreply@adobe.com — Wed, 15 Jan 2014 18:47:40 GMT

Hello. I'm using RoboHelp HTML 9.0.2.271. When opening a certain RH project (I have three that I access regularly), the project opens fine, but when I try to open any of the topic files, RH hangs/crashes. I can perform any other tasks in the project (generating, publishing, updating the browse sequence, etc.), but I can't open any .htm files. In trying to fix this problem, I have:

Updated from 9.0 to first 9.0.1 then 9.0.2
Renamed the .cpd file
Imported one of the topics in the crashing project to a project that isn't crashing

Updating and renaming the .cpd file didn't work and importing the topic into a healthy project allowed the topic to open (so the topic doesn't seem corrupt).

Published RoboHelp 10 content looking for file removed through conditional text

forums_noreply@adobe.com — Thu, 27 Feb 2014 18:19:59 GMT

I'm using RoboHelp HTML 10.0.1.292. I have one project using conditional text that creates two outputs: Basic and Advanced. When I publish the Basic project, I get the error, "Publishing meets an unexpected error. The system cannot find the path specified," and it provides me with the path and file name that's missing. The problem is, the Basic project shouldn't be looking for that file at all. The topic is marked as Advanced at the topic level and there is no Basic conditional text at the content level. I've tried untagging the topic and re-tagging it and then re-publishing, but that hasn't worked. Why is it bringing in a file that it shouldn't?