https://forums.adobe.com/ All Content in Adobe Community en Tue, 16 Oct 2012 02:40:55 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2012-10-16T02:40:55Z en https://forums.adobe.com/thread/1082848 <!-- [DocumentBodyStart:e8ec8962-ec82-4702-afd5-51562002b941] --><div class="jive-rendered-content"><p>I get the error when I reinstalled CS5.5. It shows "the installer failed to initialize". <br/>Then I downloaded Adobe Support Advisor but that didn't say anything was wrong. </p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Also, I used Adobe Creative Suite Cleaner Tool to clear all the services installed. </p><p>What should I do? </p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Token number for support case: <br/>40-71747-190615102012</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4776886-243171/adobe_support_advisor.jpg"><img alt="adobe_support_advisor.jpg" class="jive-image jive-image-thumbnail" height="166" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4776886-243171/450-166/adobe_support_advisor.jpg" width="450"/></a></p></div><!-- [DocumentBodyEnd:e8ec8962-ec82-4702-afd5-51562002b941] --><img src='/beacon?t=1415943126096' /> cs5.5 installation Tue, 16 Oct 2012 02:40:55 GMT forums_noreply@adobe.com https://forums.adobe.com/thread/1082848 2012-10-16T02:40:55Z 2 weeks 4 days ago 15 0