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How can I download Creative Cloud Packager without a cc account?

forums_noreply@adobe.com — Tue, 11 Nov 2014 21:11:20 GMT

We have a volume license for software such as captivate and others that can be packaged with the creative cloud packager, but do not actually have a create cloud account.

From what I can find it says to login to the licensing portal and we should be able to download it. I am unable to find any link or download to the packager. I am able to download our volume licenses and software installs but not the packager.

Reader 10.1.3 freezes SAP

forums_noreply@adobe.com — Tue, 26 Jun 2012 21:00:51 GMT

We have the SAP GUI 7.2 and within the GUI when we view a pdf it opens fine, just like opening a pdf in IE. When we click the email button it will open outlook and have the pdf attached to send the email. At this point when we send the email as normal and attempt to go back to the SAP GUI it is now frozen, and I must kill the process in order to unfreeze. We can save the pdf to a folder then attach to an email as normal without a problem, just when we use the envelope icon to send in an email from reader itself that opens within SAP (just like IE) When I try the same button in IE thought IE does not freeze.

I have applied the fix I found regarding High CPU usage as well as a fix to stop pdfshell.dll from grabbing pdf's when attaching to outlook, and these have resolved our issues for XP in regards to those 2 options.

The SAP freeze is happening on both XP SP3 (32bit) and Win7 SP1 (64bit) we are using the same 32bit version of 10.1.3 for both OS's

Any help is appreciated.

Reader 10.1.3 99% CPU after launch XP

forums_noreply@adobe.com — Wed, 20 Jun 2012 19:05:41 GMT

We just upgraded to 10.1.3 from 9.4 and have 2 issues

1. When launching reader when you attempt to close it looks like it closes but the process stays open and jumps to 99% CPU usage until killed.

I have tried disabling protected mode thinking that might be it with no luck.

2. Very slow attachment of emails in office 2003

I tried a couple registry entries found here and have had no luck with that as well. I really hate to have to revert all the workstations back to 9.x version since we just rolled this out.