Adobe Community : All Content - All Communities

This may be a dumb question but is there an upgrade to RH 9 for Word?

forums_noreply@adobe.com — Thu, 10 Apr 2014 12:56:56 GMT

We bought RH for windows in 2012. It came with the HTML version 9 and Robo Help for Word 8...which must have been upgraded in the background to RH 9 for Word, because that is what is now showing in "About RoboHelp" and that is not what was originally showing. Is there a RH for Word 10? We have two projects that will not convert nicely to HTML, lost a ton of external links, so for those I have to stick to RH for Word. If there is a 10 we might be interested in getting so I can use Word 10.

Does anyone else have problems with RH Word with Word 2007 when browsing to a link?

forums_noreply@adobe.com — Mon, 07 Apr 2014 14:05:37 GMT

I am just wondering because I've been told it's a Word 7 issue and I have not seen anything in the forum on this. I know there are not a lot of us still using RH for Word, but there are enough of us that someone else must have come accross this issue.

RH for Word8, Windows 7, Word 2007. Why can't I browse from RH to an HTM or HTML doc? Word Crashes

forums_noreply@adobe.com — Wed, 26 Mar 2014 17:31:06 GMT

I know, why are we using RH Word...Non-issue as I can't change at this time.

Here is my problem. I can not browse from RH to a HTM document. It's not that I can't put a link in the project, I can but I have to do it manually. I can link if I do the entire path manually, like find an old link and manipilate it. I think either I'm missing a file in either RH or Word...or some security setting is preventing me from browsing to the final location. I am fine until I get there and then once I click for the link to attach Word shuts down and stops working.

I absolutely have no issues with this on XP and 2003. Everything else works fine with 2007 Word and Windows 7..just the browsing issue. The funny thing is that at one point my partner states the browse was working at one time..then they upgraded her Word to 2010...which did not play nice with RH and then they uninstalled 2010 and reinstalled 2007....but the browse won't work now.

Like I said thinking missing file issue, security issue, or maybe some 2010 stuff has been left behind that is causing the problem.

Also can't stay on XP and 2003 word as XP is being retired and they won't let me keep 2003 Word when I upgade to Window 7.

Anyhelp, ideas, thoughts, fixes would be appreciated

This is a bit of information for folks that use Robohelp for Word.

forums_noreply@adobe.com — Thu, 16 May 2013 14:40:10 GMT

I know this is all a day late and a follar short but for those folks that still use Robohelp for Word:

If your company is going to Windows 7, X5 will not work. You need to bump it up to at least RH8.

Even after you upgrade, if you use the tripane (winhelp_2000) view in RH for Word, it will not work on Windows 7 even with the microsoft patch. With the patch it will look like an older version of RH in winhelp_4. At least I have not been able to get it to display.

What will work is if you compile it in Webhelp. You will loose some links. I know I should be moving to Robhelp Html and I tried, but when I did that I got a lot of garbage at the top of all my topics, I lost all my external links and I would have to retrain my partner...

Now about links. My only complaint about Robohelp for Word was it's limited external linking capacity. If you use RH for Word you know you can only brouse to the net or to an htm or html document. It doesn't mean you can't link to a PDF or an excel spread sheet. You just can't brouse to it. You can manually enter the path. I just changed 740+ htm links to pdf links (pdf in same file as htm and the names were the same except for extension) and it worked. If you intend to try this back up.

Anyway, if this helps anyone great..if not thanks for letting me babble. I like my Robohelp for Word in Webhelp format.

Peggy Theo.

Can't view project once compiled.

forums_noreply@adobe.com — Fri, 31 Aug 2012 16:07:22 GMT

I am converting from Winhelp (RH8) to Webhelp (RH9). I have imported and I can see the imported word document from the Winhelp project, but once I compile and go to view it I get a blank page. I am using Word 2003. Anyone have an idea why I can't see the compiled project?

Is there an on-line manual for Robohelp 8 for word?

forums_noreply@adobe.com — Wed, 29 Aug 2012 14:27:51 GMT

I upgraded to Robohelp 9, but the Robohelp for Word is coming up as 8. I have the html manual for 9 but am looking for the user manual for word for Robohelp 8.

Thanks

COMPILE ERROR HC5011

forums_noreply@adobe.com — Tue, 28 Aug 2012 12:48:32 GMT

My project worked fine until about 2 weeks ago. I'm using X5 but we are upgrading to 9 soon.

When I compile I get a message HC5011: Error Master HPJ cannot open the file XXX.rtf. I have tried deleting and saving and recompiling and then it tells me it can't find a different rtf. Some of these documents I haven't touched in months so it's not something I changed recently. It doesn't always happen. Very spotty. Like I was able to compile 5 times in a row, then the 6th time the error shows up. Then I resave whatever document it points to and it may or maynot compile (usually not).

Weird..I figured I would rebuild the project by importing documents and it did the same thing with a new project.

I have not had this issue with my other projects though it makes me a bit on edge opening them up.

Any ideas what I need to do to fix this?

How do I get Robohelp for word ver 9 to display in winhelp 2000 format?

forums_noreply@adobe.com — Thu, 05 Jul 2012 20:33:32 GMT

The 32 bit download allows my project to run in winhelp 4 format, but I have to get this to display in tripane and have the ability to jump to the web and spreadsheets? HELP...I also tried running the project under a webhelp single source layout and while it will work on Windows 7 a loose most of my links. I would really like to continue using Winhelp for Word if possible. No learning curve for anyone.