Index keywords in the Print version

forums_noreply@adobe.com — Wed, 25 Sep 2013 16:11:38 GMT

Hi all,

I’m encountering an issue with index keywords in the print version of our Help system (Printed Documentation layout). I am using RoboHelp 10.

When I generate the print (Word) version of a Help system, the index entries appear before the topic heading rather than inline with the heading text. Here is an example:

This causes two problems. First, extra space appears before the topic. Second, if a page break comes between the index entries and the topic heading, the index refers to the incorrect page.

A co-worker at a different office also generates a Word version of her product’s Help system and all of her index terms appear inline with the topic heading.

Obviously, I can fix this once I have converted to Word by moving the keywords into the heading. However, there must be a way of taking care of this on the RH side so that I don’t have to spend time correcting the Word version.

My co-worker and I have compared settings within RH, as well as how we add index terms to our topics. No answers there. In addition, I have looked at the Adobe Help, reviewed the Printed Documentation information in Peter Grainge’s site (excellent resource for RH!) and combed through this forum.

The only reference similar to this is item 2) in the following thread:

http://forums.adobe.com/message/3439104#3439104

This thread does not include a solution to this particular issue.

Can anyone help? Thanks in advance…

Ann

Canceling a Search disables the Search function

forums_noreply@adobe.com — Thu, 18 Jul 2013 20:59:52 GMT

We are using RoboHelp 10 and producing WebHelp.

Our testing team noticed this problem. If the user starts a search in the Help and then clicks the Cancel link (that appears briefly in the left pane), the entire search function is disabled.

The status bar shows "javascript:void(0);" and then a dialog box opens stating:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http...URL...onlinehelp/whstub.js:181

Another time the same message opened, but with this reference: ...onlinehelp/whstub.js:172

I admit that I do not know javascript. Has anyone else encountered this problem? Did you find a resolution?

Many, many thanks.

Ann Greenseth

Message was edited by Peter Grainge to remove email address from thread.

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Index keywords in the Print version

Canceling a Search disables the Search function