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Partner / Admin incorrectly shown as opening campaign email

forums_noreply@adobe.com — Mon, 21 Apr 2014 12:24:29 GMT

A client recently sent out an email campaign. When I checked the feed this morning, it showed me (both partner and highest level admin) as having opened and even clicked on campaign links, despite not even being on my computer at those times. This has happened with other clients and campaigns too, where I seem to be ghost-opening and clicking. Anyone else ever run into this? Any suggestions for solving other than removing me completely from the email list?

Media downloads don't open within browser

forums_noreply@adobe.com — Fri, 03 Aug 2012 19:55:43 GMT

I recently noticed a strange quirk with the media downloads. On the home page of the site thecompass.net, the first rotating image is linked to a folder/PDF file which was uploaded via FTP, and when you click it, the file opens within Safari and Chrome.

However, a link in the lower left corner that says "Download The Guide" is linked to a literature item, which is also a PDF, but was uploaded via the Media Downloads feature, but when you click it, it automatically downloads the file...it doesn't open it in the browser.

Any clue why these two links to PDFs cause the browser to behave differently?

Entire folder missing / hidden

forums_noreply@adobe.com — Fri, 27 Jul 2012 15:55:34 GMT

Site in question is www.thecompass.net

The client was trying to upload an image to the folder /images/featured/ , which was setup on the site months ago. However, that particular folder is missing / invisible, both in BC and through FTP in Dreamweaver.

The folder is still there, as images are showing on the site, such as this one:

http://www.thecompass.net/images/featured/lifegroup.jpg

But we can't get at it!

I've never encountered this before....is there a way we may have accidentally hidden the folder from view, or is this a BC bug?