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Error: Unable to Sync Files

forums_noreply@adobe.com — Sat, 21 Sep 2013 21:06:43 GMT

My LR Catalog is about 1.45GB. I thought I would try backing it up to the Creative Cloud Files - but after an hour of uploading, just as it was finishing - it reported this message. "Unable to syc files". Sorry, no other error message or status code other than that.

The catalog is called "LR Master Catalog-5M.lrcat" and it's located within the user folder on my system drive

MAC OS X 10.8.4

My upload speed is about 400kb/sec - so that works out to about 3600 seconds - and that's about when the error occurred.

LR not running at the time.

I dragged the lrcat file from where it lives to the Creative Cloud Files folder and the upload seemed to start while the copy was taking place. The copy takes about 16 seconds on my system.

Any thoughts ?

BTW - this seems to be in the downloading, installing and setting 'forum'. perhaps a moderator could move it to where it needs to go.

Output Sharpening for Projection

forums_noreply@adobe.com — Fri, 15 Nov 2013 14:42:42 GMT

Wonder if any of youy would like to weigh in on this.

In our Camera Club, we solicit images with a maximum resolution of 2560x2560 px - which provides for up to roughly 8" of printed reproduction @300dpi. For competition judging, we downsample the images to within 1280x1024 (noting that 1280 ix 1/2 of 2560) because that fits reasonably on our projectors which have a native resolution of 1440x1050. There are a bunch of reasons we settled on 1280x1024 for judging and I think we'll stick with that until larger resolution projectors become affordable for non-profits.

Nonetheless, we have to go through a downsample and re-sharpen to go from the 2560x2560 submission to the 1280 x whatever-up-to-1024 for projection. We've sort of settled on exporting via Lightroom at 1280x1024 Width and Height (which handles the constraints), JPG, Quality 100% sRGB and setting the output sharpening to Glossy-Normal (as opposed to Screen because we thought projection might need a little bit more).

Unfortunately we don't, and likely won't, have any control over whether the maker has already sharpened the 2560 image and so the possibility of double-sharpening is there (and probably is).

Anbody have thoughts on the output sharpening parameters or whether Lightroom ought to have an additional output option, e.g. Sharpen For Matte, Glossy, Screen, Projection ?

Printing to an Epson 7900 under Mavericks

forums_noreply@adobe.com — Tue, 29 Oct 2013 15:43:57 GMT

Anyone experienced problems printing to an Epson 7900 under Mavericks OS X 10.9 ?

According to Epson I have the latest drivers installed for the 7900, V9.04

I have 2 MACS - a MacBookPro running under Mountain Lion and I've updated my MacBook Air to run 10.9.

No problems printing the same file from the MacBookPro.

On the MacAir, I certainly see the printer; can send a file to it - but it prints and is terribly garbled. I see supply levels on the MacAir too.

But the interaction with the Driver is strange - it keeps reverting back to my HP 2100, Updating the settings in the printing Presets doesn't stick, etc.

the print is an almost total mess - it's the right size and you can see the image and some parts are fine - but the rest of it looks like it's done with drastic motion blur (so that looks like the driver is scrambling something).

If nobody else has seen this, then I will start by deleting the driver; re-installing it all and so forth - but just interested to see if anybody else out there has had trouble with it.

Locking the default options for IMPORT

forums_noreply@adobe.com — Tue, 29 Oct 2013 00:47:50 GMT

Could we have a more definitive way to establish personal defaults for IMPORT.

When I import from my camera card, I normally start in the Folder sub-panel of Library and do a right-click "Create a new folder inside ..." and then after that is completed I select the folder just created and right click again and "Import to this folder ..."

This brings up IMPORT with my destination already visually established AND the folder already created within my folder structure and then all I need to do is quickly verify my options and click IMPORT in the lower right corner.

But for the life of me, I couldn't get my options to be sticky ... e.g. preview resolution, destination, etc. I'd set them, do the IMPORT as above, finish it and when I'd go back in they wouldn't have been left the way I set them. But I knew that sometimes this DID happen.

Turns out that if you invoke IMPORT via the button in the lower left corner of Library and complete the sequence (rather than import to this folder via a right-click) ... then options set from that initiation point are sticky and are rembered the next time you go in.

My question is: could we not have a more specific way of saving the defaults on the screen so no matter how you entered IMPORT, you can establish your default and 'lock' it.

"Fail to Sync" response after uploading a file

forums_noreply@adobe.com — Tue, 24 Sep 2013 16:45:55 GMT

My apologies if I am duplicating - I think I may have originally posted this in the wrong discussion. So, here goes again.

I am trying to use CC File and Folder syncing to backup files - in particular I am testing with my LR 5 catalog file - which is a single file (e.g. Catalog.lrcat) which in my case is 1.45GB.

I am uploading using CC Desktop - not the browser interface.

I am on MAC, OS X 10.8.5 (ML).

My uploading speed is about 400kb/sec - and so this upload takes almost eaxactly one hour. Just as it finishes, CC Desktop reports "Fail to Sync". I have tried multiple times.

Now I did some research and it says that because this is a large file, the upload to the server shouldn't start until the file is copied on my system drive from the folder where it normally resides to my Creative Cloud Files folder - on my system this takes about a minute (give or take). However, it looks like the upload starts while the copy is underway. Not sure if this is right.

Can anybody suggest a way to getting further information about what exactly the error is; or why this fails to sync.

Still Major Issues with File/Folder sync

forums_noreply@adobe.com — Sat, 28 Sep 2013 20:21:29 GMT

Since trying File and Folder sync last week, I have 2 unresolved issues.

First, I was unable to upload a backup copy of my LR5 Catalog. It's single file (e.g.My_Catalog.lrcat) 1.45GB; MAC OS X; tried uploading it via the CC Desktop app; ran for an hour (3 times) then at the very end reported Failed To Sync - without any further reason. I posted this twice - had over 200 views but no resolution from Staff.

I had tried a few other files - quite a bit smaller in the 10MB range - and they worked. I have deleted everything from my Creative Cloud account under Files though - but the File/Folder sync app shows I've am using 13.49% of my allocation (e.g. 2.69gb of 20gb) - BUT I HAVE NO FILES in the CC nor in the archive. So, clearly something got corrupted when the sync failed and something is lost in limbo.

I could really use some staff support to clean up the mess and explain why I can't backup my catalog to CC - which is actually a very good reason to use CC.

How to Set Lens Profiles on a tone mapped HDR

forums_noreply@adobe.com — Mon, 05 Aug 2013 15:49:33 GMT

I'm trying to work out the optimal workflow for doing HDR (using HDR EFEX 2) on a set of images.

I can apply LR's Lens Correction (Nikon, 17-55mm F2,8) and chromatic aberation removal on the whole set set (using LR Sync) before I export to HDR - then turn off the Chromatic Aberation fix in HDR - and that gives me one workflow.

However, that makes a lot of changes to the TIF's before I go in - so I am wondering if it would be better to export the RAW files converted to TIF using minimal changes from LR e,g, no CA fix or Lens Profile correction; let the HDR do its thing and then make profile corrections, Upright, etc upon return from HDR. However, when I get back from HDR and go into Develop with the returned file and go to Lens Correction, I cannot chose the 17-55mm F2.8 lens from the drop downs. There are only about 4 or 5 lenses now showing as Nikon possibilities-and the 17-55 is NOT among them.

How come I don't still see the full list of Nikon profiles - shoudln't I be able to apply any profile to a TIF (even an incorrect one) ?

I tried pasting the Develop Settings from a virtual copy where I had set the Lens Profile to 17-55 F2.8 - but that only turns on the Lens Profile 'filter' and does not actually force-on the specific correction.

Any thoughts ?

How to Uniquely Name Versions from Ext Editors

forums_noreply@adobe.com — Thu, 07 Jun 2012 16:51:59 GMT

I ought to know this .... and I've looked to see how to do it ...

But, with the profusion of external editor apps from the likes of Topaz and Nik, you set them up as external editors in Preferences and can access them individually in Edit In ...

I have my external suffix set to -Master (rather than the default -Edit) .... but is there a way to have a different suffix associated with each, such as

-Master for PhotoShop

-Viveza

-Sharpener

-HDR

and so forth

so that when the TIF gets created, it gets uniquely named with the suffix you setup and you don't just keep getting "-Master" appened in a string onto each one as you pass them through the various apps.....

There might be a way to do this with VC's and the 'Copy Name' metadata - but that seems cumbersome and it proliferates VC's.

Did I miss something ?

thanks, jc

How to Rapidly Switch 'Sections' in Develop Solo Mode

forums_noreply@adobe.com — Tue, 03 Apr 2012 20:16:39 GMT

This is really a question affecting my MAC Air, which only has 900 pixels height.

I have solo mode turned on so only one Develop Module Section (e.g. Basic, Tone Curve, HSL ... etc) is expanded by the disclosure triangle at a time. However, when I want to switch from, say Basic to Detail, (which is further down the screen), I have to move the mouse/trackpad over to the right, scroll down, position and then open the disclosure for Details. when done Sharpening, must do a similar procedure to move back to Basic to touchup the Clarity.

What I'd like to know is if there are some shortcut keys (OMG we need more !!!!!), that would allow you to switch to different Sections within the Develop module. In this case, THESE would be worth remembering..... I know about K, and R, Q and M ... etc but those just get you to the brushes/grads/and cropping

Anybody got any ideas on this ?

Is the User Generated Profile Database Working ?

forums_noreply@adobe.com — Sun, 18 Jul 2010 15:13:03 GMT

Could somebody from Adobe please address this .....

Is the database of user supplied profiles working ?

I generated a profile for the Nikon 17-55 F2.8 and uploaded it and apparently it was accepted. However, nobody seems to be able to find it automatically and I am gettings lots of requests for the profile and replying via email with it ... which is fine, but time consuming.

I would have through the search would automatically find it.

What are the restrictions and qualifications here ? Does it have to exactly match your camera body and RAW vs JPG ... why is finding it so complicated.

Is this profile on the ADOBE system ? I can no longer tell as my machine has it locally and it works in LR, ACR and in the Lens filter in CS5.

Catalog Conversion

forums_noreply@adobe.com — Fri, 11 Jun 2010 01:47:19 GMT

This is a comment regarding the engineering of the conversion from level 2 to level 3 catalogs.

It perhaps comes about because we didn't get to test this on the BETA, since it couldn't convert catalogs.

It's a human as well as a technical issue.

If you have a catalog called Blue, then you have a folder called Blue and inside it is the file Blue.lrcat file as well as the Previews.lrdata

When you convert it, the standard is to create a new set of folders inside Blue and the previews get moved.

The LR level 3 conversion (the new files) gets appended with "-2" so it becomes Blue-2.lrcat inside Blue.

For novices this can be very confusing ... and as a tech guy in our local camera club of some 154 people I'm seeing a lot of confusion.

It might have been more reasonable to make the new version not with -2 (the copy number) but perhaps something that indicates it is clearly the converted LR 3 level file....maybe -3, but perhaps something more explicit....like -[LR3].

Also, the conversion and old sit side-by-side under Blue. It takes an experienced user in Win or MAC to start deleting the older versions. Perhaps instead of burying the conversion under Blue, another folder at the same level as Blue could have been created ... ie

Blue

Blue[LR3]

so it would not have been confusing.

In the current engineering, you would not want to advise somebody to delete the Blue folder (after conversion) since it encompases both the old and new versions of the catalog.

While all this might seem straightforward to people experienced in the using of Explorer or Finder...it's not straightforward to most people. They don't, for example, get that all their previews have moved. Nor do they understand what's safe to delete and what's not safe. And the -2 append is REALLY confusing since that is the level 3 version. The same -2 situation existed in upgrading from 1.x to 2.x - but then who knew the -2 was a copy number and not the level number...it's the "2" thing.

Sorry if this rambled .... but maybe some simple changes could be made as LR3 matures.

1. Do not create the newest version with -2 ... rename withsome less ambiguous

2. Be much more careful in providing choices where a person can place the converted files-and do not nest them inside the original LR 2.x folders

Once a conversion is made from 2.x to 3.0, it's a one-way process. From my understanding there is no [simple] way to go back. At least not that any novice Win/Find user could do on his/her own....so make the forward process a bit more transparent and bulletproof.

LR cannot Import - Unknown Error

forums_noreply@adobe.com — Wed, 09 Jun 2010 11:24:01 GMT

I am getting this error message when trying to import a catalog "Lightroom could not import because of Unknown Error".

The catalog I am attempting to import contains about 6000 images and was built by the beta during the Beta phase. It opens fine by itself - as it worked throughout the beta. I have no problems opening it and working on it directly with LR3.0.

However, since this was my catalog for just a couple of projects during the Beta, I now want to fold it into my main catalog of some 19,000 images. My main catalog was my LR2.7 catalog and I have successfully converted it to LR3.0 - it opens fine and works fine.

Said in another way, while running 3.0, I can switch freely back-and-forth between these 2 catalogs using File | Open Recent

I am just unable to import the beta's converted catalog into it. After doing File | Import from Catalog, LR asks for the name - I navigate to the xxx.lrcat file and select it. The import starts and displays a Preparing to Import information window...perhaps for a second or two, then stops with the above message which is reported as a Warning .... however, the import stops at this point.

So, this is kind of serious......

Both catalogs are on the same drive, with plenty of free space.

What additional information do you require to resolve this ?

Keywording Dilemna

forums_noreply@adobe.com — Tue, 08 Jun 2010 14:22:47 GMT

I have a hierarchical list of keywords in LR - for simplicity's sake le's just consider

People

many entries

Paul Simon [...note this is proper form mixed case]

Location

many entries

If I use the "Click here to add keywords" box and start to type paul (... note that's in lowercase)

and wait a second, it finds Paul Simon - and if I wait for it to complete and then continue hitting the enter key it locks in Paul Simon

BUT, for whatever reason, occasionally I get paul simon or paul Simon .... I don't know why (perhaps I didn't pause long enough..); then I have multiple Paul Simon variations in the list. The stray ones get outside the People category so I have to hunt for them, track them down and add Paul Simon to those images and delete the casing-variations to clean things up. Afterwards, for a while, the pull down list seems to work until a variation creeps in again.

This is frustrating and time consuming.

I suppose one answer would be to have an option in LR to consider all casing alternatives equivalent. Anybody know if that's burried in an option somewhere ??

Alternatively, I could convert all my mixed case entries to lowercase and I suppose that would fix it going forward, aesthetics aside.

Does anybody know of a way to do this en masse ? ie: batch the database (cringe) Yes, I can do it one at a time .... but life is short ....

thanks, jc

Santa Shoot; 30o photos; how to add IPTC Info ?

forums_noreply@adobe.com — Tue, 08 Dec 2009 23:10:56 GMT

ok - a fun question for a change. We are doing a Santa/Snowman photo shoot of about 300 kids and will enter the camera image's filename (ie: __D3C3489) along with the kid's name and other info to an Excel spreadhseet while shooting to track things-after all taking them is one thing ... giving back the prints is something else. We'll shoot RAW. Anybody got an idea of how we can get the info from the spreadsheet into LR so we could include it in the Caption, etc. This could then become part of any exported JPG. It could get set into the exported filename and CostCo could even print this on the back of the print .... so lots of uses for the data IF we can get it into LR.

cheers, jc

LR Keyword Case

forums_noreply@adobe.com — Mon, 31 Aug 2009 16:16:13 GMT

I have a hierarchical keyword structure that contains this

Family

Jason

Jaime

note both start with "Ja" - and the "J" is up-cased.

In the "Click Here to Add Keywords" box I start to type "ja" (note lowercase), for Jason, and the drop down box pops up the 2 above entries as expected. I can click to select Jason or press the right arrow to move ahead in the line and either hit {enter} at this point to post the entry or do a {comma} and add more.

However, I am getting really inconsistent treatment from this. Often it will create a new keyword, "jason" (all lower case) and outside the hierarchy. Then I have to go back and point-click to the real "Jason" and delete the un-wanted "jason" keyword.

Then, for a while, "jason" appears in the drop-down box despite having deleted it from the keyword list. I 'think' this is time-dependent because I don't observe this consistently, either, and I think it disappears after a while.

Occasionally it will get it right (that is posting "Jason" to the photo) - but I haven't found the pattern to do that consistently (from a much longer list of names than in this example).

So, are there some ways around this ?

I have a number of family photos, from a long list of people's names, I am trying to keyword and scrolling up and down the keyword list to point-click is tedious, as well.

The creation of phantom all-lc entries, when you actually select from the drop down is infuriating. Bug or bug-feature ?