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AirHelp printing: can RH redirect user print requests to PDF/.doc versions? Or can the print menu be disabled perhaps?

forums_noreply@adobe.com — Mon, 11 Aug 2014 20:16:12 GMT

Hello. I am looking for a way to either: remove the 'Print' menu option in an AirHelp app... or if that is not possible, some way to point that menus options to print PDF or perhaps .doc versions of my content (as the quality of printing from AirHelp is atrocious at best)? Essentially I seek any way to improve upon my customers' experience when and if they migrate to that pesky print button. Unfortunately however, I have yet to find anything. Is there a way to do one or both of these tasks, or if not... perhaps there is another way to improve the quality of printing from AirHelp (or remove the option entirely)? Any advice would be most appreciated, thank you!

RoboHelp 9 and ActionScript?

forums_noreply@adobe.com — Thu, 25 Jul 2013 21:44:21 GMT

Hello. I am still quite green when it comes to the in's and out's of RoboHelp, so please pardon me if my inquiry is out-of-place in any way...

I am working on a PC/Mac compatible AIRHelp project in RoboHelp 9, and was wondering if there are any issues with authoring/inserting Actionscript? Essentially what I am looking to do is add two ActionScript source code files... the first is to be added to the project source folder and defines a particular class... the second attempts to validate a function of said class. As these source files are part of a third party purchase, I wanted to verify that this class can be interfaced once the installed .air application is launched.

I thank you in advance for your time and information