Adobe Presenter 9 navigation to webpage was canceled when click email hyperlink

forums_noreply@adobe.com — Fri, 07 Nov 2014 16:28:51 GMT

Windows 7, IE 10, Adobe Presenter 9

I have an email hyperlink created in PPT/Presenter that works fine within PPT. However, when I publish the course to My Documents and view the presentation, once I click the email hyperlink, it opens an email but opens an additional window..."Navigation to webpage canceled". It reacts this same way when published to our LMS. The user will need to close the extra window, which may cause confusion. Our IT department has looked at my IE security settings and I have set my flash security settings to "allow" for My Documents folder. I went back to a similar course I created a couple of years ago, but I do not receive this message when I click the hyperlink. I was using an older version of Presenter at that time.

Has anyone experienced this same issue and had a resolution?

Madonna

Presenter 8 quiz error when editing the quiz.

forums_noreply@adobe.com — Wed, 14 Nov 2012 19:12:33 GMT

I have recently upgraded to Presenter 8 as well as to Windows 7 64-bit and PPT 2010 32-bit. Whenever I go into the quiz manager to edit an existing quiz, I receive this error: Adobe Presenter has encountered an unexpected problem while working with your presentation. Try saving your work to a new file and restart PowerPoint.

I have tried resaving my PPT and still the problem exists. This has happened with PPTs and quizzes that were previously created in Presenter 7 as well as for new quizzes I have created in Presenter 8.

After installing the upgrade, I initially had problems publishing the courses to the My Document\My Adobe Presentation folder. I had received the same error message. I read suggestions to create a new Windows profile. I worked with our IT department to do that, and I was then successful at publishing but now need this problem with quiz editing resolved.

Please help with any suggestions as I frequently update courses with edited quizzes. If there is no remedy available, I will need to go back to using Presenter 7.

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Adobe Presenter 9 navigation to webpage was canceled when click email hyperlink

Presenter 8 quiz error when editing the quiz.