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Cannot publish webhelp using RH 4 Word v8

forums_noreply@adobe.com — Tue, 01 Dec 2009 20:16:29 GMT

I am using XP, Word 2007. Have upgraded RH7 to RH8. I installed the Robohelp 8 for Word which is where I am having problems.

When I go to publish webhelp to my server location, nothing happens.

In Single Source layouts, I select webhelp, I have my publish to server location mapped correctly; I have read/write access to the server I am trying to publish.

I was in admin mode when I installed the upgrade to v8.

It asked me about the old version, I can't remember what I replied, but I think it was to keep it. In my program files under adobe, I have robohelp 8 and robohelp 7.

I have entered my license number.

I have installed the 8.01 and 8.02 updates.

I created a new project in rh8 for word. For the webhelp properties, it did not show me the previous servers I had defined when I used RH7, so I added one for my test network server. (The server definitions I had defined using RH7 did not come over with the upgrade). After generating the webhelp, selected publish. Nothing happens -- no error, no nothing. I have tried to publish by right-clicking webhelp in the project tab and also from the Result: Webhelp has been generated dialog box. Neither work.

I closed RH8 and opened this same project in RH7. (I had opened a RH7 project in RH8 previous and it did not tell me any conversion was happening).

In RH7, I am able to generate the webhelp and publish it to my test server -- same server definition, but it is a different list.

The only difference I have seen is that in RH7, the publishing wizard was listed in the tools tab of the RH Explorer window. However, in RH8, it is NOT listed in the tools... instead I have to go to Start, All Programs, Adobe RoboHelp 8, Tools folder to access the publishing wizard. (Yes, the publishing wizard on its own works, but this is cumbersome, i.e., no longer one-stop-shopping so to speak.) So, I added the publish.exe from RH8 robohtml folder to the tools tab of RH8 Explorer tab. I generated webhelp again and select to publish, but again nothing happened.

Why can't I publish webhelp from the project tab using the single source option? Please don't suggest converting to RoboHTML -- that is not an option for this project. The RH help system itself tells me I should be able to publish without bringing up the wizard. There was nothing about this in the release notes.

What is new in RoboHelp 8 for Word ?

forums_noreply@adobe.com — Fri, 24 Jul 2009 23:38:30 GMT

Did Adobe make any fixes or add any new stuff to the RH for Word with the version 8?

The only features they describe where RH for Word is mentioned on the Feature page was how to NOT install it by default.

Any one using this that used past versions see differences?

Robohelp for Word 2007 templates

forums_noreply@adobe.com — Thu, 11 Jun 2009 23:16:31 GMT

If you have Word 2007 installed, then install Robohelp for Word v7, are the templates used to build the help system by RoboHelp dot or dotx or dotm?

can't shutoff template auto update

forums_noreply@adobe.com — Thu, 03 Jan 2008 19:27:54 GMT

I just updated to RH7 from RH5. Everytime I open a project, the styles change from what was stored in the doc. I do not use the predefined RH styles; instead I use headings 1-9. I change the option to not update the template, but everytime I open the project again, this option is checked. I have tried modifying the robohelp.dot directly outside RH Explorer, still no luck. How do I fix this?

how do I stop my webhelp browser window from getting hijacked?

forums_noreply@adobe.com — Wed, 16 Aug 2006 21:40:55 GMT

I have a webhelp system. On one of the pages, I link text using jumphtml to this site: http://www.suncountry.com. In the compiled webhelp system, when I click the link, the suncountry site takes over the webhelp system. I can't use the browser to backup to my help system; instead, I have to close the help and relaunch it. Any ideas?

Also, in the same webhelp system, on one of the pages, I link to http://www.aa.com. The aa.com page appears in the help browser right frame, but when I click any other page in the help system, that page gets displayed in a NEW window instead of the frame where the aa.com page displayed. Any ideas?
Thanks