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Charting Over Time

forums_noreply@adobe.com — Tue, 20 May 2014 16:27:42 GMT

I'd like to create a form that a person might submit several times over the course of a year. It doesn't appear there is an option in the summary report to create a chart over time (like a line chart tracking the values of an answer over several dates).

I realize I could export to Excel and create a chart, but my goal would be able to have a summary report for people who don't know how to create charts in Excel.

We use different forms for our Veterinary Practice. We'd like to create a form for clients who have pets in declining health or have a particular issue we are tracking. The client would go to the form, enter their last name and pets name (we can filter the reports easily that way), and then enter numeric rating values for things like "mobility" or "appetite." Over the course of days, weeks, or months, it would be great to see a chart that displays the change in values over time to notice downward or upward trends in health.

I know there are probably other ways to do this outside of FormsCentral, but I'm trying to keep things simple (especially for non-technical folks who may need to retrieve data).

Any other suggestions outside of FormsCentral would also be welcomed, but I'm wondering (from staff) if there are any plans to expand some of the summary reporting/charting capabilities?

Thanks,

Ryan

Include Attachments Option with E-Mail Notifications

forums_noreply@adobe.com — Thu, 25 Jul 2013 17:39:15 GMT

Under Options > E-Mail Notifications in addtion to "include submitted data" and "include empty fields" it would be nice to have a check option for "include attachments."

We have clients who occasionally attach photos to our forms. It would streamline productivity to have the option to receive the attachment via the e-mail notification instead of a requirement to log in to forms central and download the file seperately.

Thank you.

Getting billed twice

forums_noreply@adobe.com — Tue, 05 Mar 2013 20:11:15 GMT

I signed up for basic service this past October, and I'm billed on the 26th of each month. On December 31st, I paid $143.88 and upgraded to the annual Premium plan. I am still being charged for the monthly basic service at $14.99/mo. I see that I can turn off the auto-renewal (I would have thought this automatic when I upgraded), but I'm concerned that by cancelling one of the two open accounts, that somehow my entire account will stop functioning and I'll lose my forms.

What would be great would be a refund for the past two or three months on the basic service and ensurance that I won't be charged again until my annual renewal a the end of the year.

Thanks so much. I love the product.

Ryan

Upgrading FormsCentral from Free to Basic

forums_noreply@adobe.com — Tue, 23 Oct 2012 18:09:18 GMT

I've tried several times over the past few days to upgrade my account online. I've called the number that is given when it doesn't work and I was told, "I can't help you." and then transferred to someone else who said "There must be a technical problem." They don't know for sure that there is a problem, but I'm told to try again later.

The message directs me to call 800-585-0774 and someone will help you with the purchase. I called and the person said, "Oh, I could order you some paper forms to use, but I can't help you with that. It's online only." Really?

Who can I call to get some real help? I think the product would be very useful for two businesses that I manage, but not if I can't purchase the service or get customer support.