Installation Problem on Yosemite (MacOS 10.10)

forums_noreply@adobe.com — Mon, 20 Oct 2014 05:53:42 GMT

Running Yosemite (10.10). Using Safari Version 8.0 (10600.1.25)

Not working here in any form. The offline installer quits at 40% and the online installer returns "process not elevated". I've uninstalled Flash and that had no result.

I see a few entries like this in the system logs:

10/20/14 01:43:46.492 Adobe Flash Player Install Manager[7233]: Persistent UI failed to open file file://localhost/~/Library/Saved%20Application%20State/com.adobe.flashplayer.installmanag er.savedState/window_1.data: Permission denied (13)

Here is the relevant part of the installer's log:

2014-10-20 01:57:12 -0400 [I] IM: ---------- log start ----------

2014-10-20 01:57:12 -0400 [I] IM: All install checks pass

2014-10-20 01:57:16 -0400 [E] IM: User has 1 process that needs to be closed before the Flash Player can be installed.

2014-10-20 01:57:22 -0400 [I] IM: [install started]

installer: Package name is Adobe Flash Player

installer: Installing at base path /

installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)

2014-10-20 01:57:32 -0400 [I] IM: [install completed]

2014-10-20 01:57:32 -0400 [E] IM: [install failed]

2014-10-20 01:58:44 -0400 [I] IM: ---------- log end ----------

2014-10-20 02:20:35 -0400 [I] IM: ---------- log start ----------

2014-10-20 02:20:38 -0400 [I] IM: 1407

2014-10-20 02:20:43 -0400 [I] IM: ---------- log start ----------

2014-10-20 02:20:44 -0400 [I] IM: 1407

2014-10-20 02:20:45 -0400 [I] IM: 1407

2014-10-20 02:20:49 -0400 [I] IM: ---------- log end ----------

It looks like the installer is trying to access that folder as if it were a Windows folder, instead of using shell escapes to include the spaces. A guess.

Also, the com.adobe.flashplayer.installmanager.savedState is only readable by "system" and no-one else. I cannot access it even as administrator.

Hope this helps.

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Installation Problem on Yosemite (MacOS 10.10)