Adobe Community: Message List - Unable to change Administrator password and/or log in to Administrator! (CF10)

Re: Unable to change Administrator password and/or log in to Administrator! (CF10)

forums_noreply@adobe.com — Thu, 03 Jul 2014 18:59:05 GMT

Here are possible workarounds, you may try:-

Try an alternate browser (issue primarily occurs with IE).
Try alternative address http://127.0.0.1:port_no/CFIDE/administrator/index.cfm or http://localhost:port_no/CFIDE/administrator/index.cfm or http://ip:port_no/CFIDE/administrator/index.cfm.
Try the passwordreset.bat and then try with the same ip or loopbak ip address.
Try a different server and remotely access the server http://ip:port no.
Enable internal/built port for ColdFusion and then try http://localhost:8500/CFIDE/administrator/index.cfm, where 8500 is the internal port for ColdFusion.

Note:- Enabling internal/built port would require a ColdFusion Application Server restart.

Here is a similar thread ColdFusion 11 Fresh Install Administrator Login Not Working applicable for ColdFusion 10 as well.

Regards,

Anit Kumar

Re: Unable to change Administrator password and/or log in to Administrator! (CF10)

forums_noreply@adobe.com — Thu, 03 Jul 2014 18:31:38 GMT

Daniel, how did you fix your issue from way back in 2012?

Unable to change Administrator password and/or log in to Administrator! (CF10)

forums_noreply@adobe.com — Mon, 10 Dec 2012 15:27:05 GMT

So as the title says, I can't log into the Administrator and changing the password via Coldfusion10\cfusion\bin\passwordreset.bat doesn't seems to be actually changing the password since I still get "invalid username/password" when I try to log in after resetting the password.

Even further, I used the old method of altering neo-security.xml and changed "admin.security.enabled" to false. This DID allow me access to the administrator, but even then, when I enable password protection and reset the password from the administrator, I still am unable to log in!!

One detail which may be a clue for solving this problem: when CF was installed, it was set to not use the default "admin" username. When I try to log in though, I try with both "admin" and the custom username with no luck.

Any ideas on how to fix this? It seems like the password encryption system is broken and storing the reset password hash wrong or something....

EDIT: Forgot to mention that I restart the service after resetting the password.