Adobe Community: Message List - Creditcards not valid

Re: Creditcards not valid

forums_noreply@adobe.com — Thu, 11 Jul 2013 05:37:07 GMT

The invoice for each month seems impossible to retrieve; I only have access to the first one. Where can I find the rest? Kind of critical relating VAT reporting for my business.

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 13:26:45 GMT

Some open issues, but we're moving in the right direction

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 12:59:06 GMT

Hi TGBerland,

I hope that all your queries has been answered by our Representative.

regards,

Abhijit

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 12:25:30 GMT

Hi TGBerland,

I forwarded your Contact details to one of our Customer Service Representatives. He will call you at the earliest.

Regards,

Abhijit

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 12:23:34 GMT

Somehow you guys seem to have been able to get payment even though the registration said different; but now the new question is. Why is the price for subscription changed from 320NOK to 400NOK per month all of a sudden?

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 11:59:46 GMT

Please get someone to call/contact me; you got the contact information. E-mail would be fine; just please no more automatically generated communication.

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 11:58:41 GMT

23162881 was the one i tried; it is _impossible_ to get through on any of the choices in the overcomplex multiple-choice menu.

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 11:56:48 GMT

I am sorry. That No is for US Customer. For Norway please try this no (23162881). Also you can go to http://helpx.adobe.com/no/contact.html for more information.

Regards,

Abhijit

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 11:49:24 GMT

Invalid number, this just gets better and better.

Den 10. juni 2013 kl. 13:42 skrev "Abhijit Kr." <forums_noreply@adobe.com>:

Re: Creditcards not valid
created by Abhijit Kr. in Adobe Creative Cloud - View the full discussion
Hi TGBerland,

I am really sorry to hear this. I would request you to please contact our Customer Service team on this No (800-443-8158) and they will assist you with this issue.

Regards,

Abhijit

Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5393483#5393483
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5393483#5393483
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5393483#5393483. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Re: Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 11:42:07 GMT

Hi TGBerland,

I am really sorry to hear this. I would request you to please contact our Customer Service team on this No (800-443-8158) and they will assist you with this issue.

Regards,

Abhijit

Creditcards not valid

forums_noreply@adobe.com — Mon, 10 Jun 2013 11:36:31 GMT

I registered a subscription on Create Cloude for Team; worked fine for first month but now I got a feedback that you were unable to process payment from me. I can in no way register any of my existing creditcards (they are "not valid"). Works fine on everything else in this world. So what is going on here?

Edit:

And of course they are all valid credit cards with more than enough to cover the monthly fee.

Edit2:

Your telephone support is a big joke; after 10+ multiple selection choices I end up with the phone ringing a few times and line is broken. Spent 2 hours on this crap repeating and and trying different selections to get through; in no way am I able to get to some humans on the other side.