Adobe Community: Message List - Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Sat, 08 Nov 2014 18:47:35 GMT

I just posted a similar problem here:

Re: Photoshop CS6 issue with shortcuts and my keyboard after upgrade from CS5

with Photoshop CS6 and Yosemite (both clean installs). This is NOT affecting InDesign, Illustrator or Acrobat, only Photoshop. I tried every suggestion in this thread without luck. Guess I'm going to resort to reinstalling as it's impossible to work with shortcuts.

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Tue, 23 Sep 2014 03:46:02 GMT

Thanks for sharing this but it's still not working for me. Not only are my Photoshop CC shortcuts not working, Illustrator CC has the same problems too. I'm using Mavericks as well.

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Thu, 14 Aug 2014 09:29:52 GMT

Though, I believe there is a new problem, with Your Caps Lock-key this time

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Fri, 14 Feb 2014 20:32:21 GMT

HEY GUYS,

PROBLEM IS RESOLVED FOR ME !!! IM SO RELIEVED !!!

THIS IS MY FIRST POST BECAUSE AFTER I SUCCEED FIXING THE PROBLEM I COME STRAIGHT HERE TO SHARE!!!

THIS IS WHAT I DID:

QUIT PHOTOSHOP -> OPEN FINDER -> TYPE TO SEARCH : Default Keyboard Shortcuts.kys -> RUN THE FILE , IT WILL OPEN PHOTOSHOP AND ASK YOU IF YOU WANT TO SAVE THE CURRENT SHORTCUTS, CLICK DON'T SAVE -> VOILA !!!

I'VE QUIT AND OPENED PHOTOSHOP SEVERAL TIMES TO MAKE SURE. AND IM USING VIETNAMESE KEYBOARD INPUT, NO PROBLEM AT ALL SWITCHING TO OTHERS.

THE SHORTCUTS ARE TRULY BACK !!!

BUT I HAVENT TRIED TO RESET THE PC.

SO DO THE SAME AND LET ME KNOW IF IT WORKS FOR YOU !!!

HOPE THIS HELPS XOXO

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Sun, 27 Oct 2013 13:05:31 GMT

I have just uninstalled and reinstalled all of my Adobe softwares via Creative Cloud. Problem solved.

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Sat, 05 Oct 2013 21:33:55 GMT

Ever since the latest Mavericks DP and Photoshop CC updates, all of my Photoshop shortcuts were broken, and displayed as this: ⌘≠

Frustrating, to say the least… Even trying to reinput them manually didn't work. However, I think I've discovered the source of the problem and a means to fix it that I mean to share with anyone else experiencing this horrible glitch:

Check your Input Sources for your keyboard and reset it to U.S. Mine was set to Romaji via Kotoeri (Japanese).

Quit Photoshop
System Preferences > Keyboard > Input Sources
Set Input as U.S. (Other inputs might be working, but Romaji isn't)
Open Photoshop
- If Shortcuts are back, awesome.
- If not, Quit Photoshop
  1. Go to ~/Library/Preferences/Photoshop CC/
    - Delete:
      1. Keyboard Shortcuts.psp
      2. Keyboard Shortcuts Primary.psp
      3. Adobe Photoshop CC Prefs.psp (just for good measure)
  2. Open Photoshop
  3. (Optional) Reset your custom Shortcuts and Save a Backup of it.
Relax… (or get back to work with your haptic memory and the universe restored)

Hope this works for you. If it doesn't, try entering in some custom keyboard shortcuts before rebuilding the defaults (not sure it made a difference, but that is what I did to test it beforehand). Oh, and don't switch your keyboard input to anything else other than U.S. while or before opening Photoshop CC.

It's quite possible that other keyboard Input Sources still work, but I have not tested. U.S. (English) worked for me. Please post here your findings as well.

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Thu, 20 Jun 2013 14:45:29 GMT

If you're running a beta OS, then you can expect problems. Make sure you report this issue to Apple on the Seed forum.

Re: Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Thu, 20 Jun 2013 07:55:53 GMT

Here are a few resources that may help:

http://helpx.adobe.com/photoshop/using/sync-settings.html

http://blogs.adobe.com/crawlspace/2013/06/updatingupgrading-to-photoshop-cc-faq.html#help

Thanks!

Photoshop CC shortcuts problem with Mac OS X 10.9(Mavericks) DP1

forums_noreply@adobe.com — Thu, 20 Jun 2013 06:57:23 GMT

I'm concerning to subscribe Adobe CC, But, I've got problem with Photoshop CC' shortcuts.

http://forums.macrumors.com/showthread.php?t=1596253 here is the same problem as I experienced.

I completely reinstalled Mac OS X 10.9 DP1, It still messed up.

So, I tried to move ~/Library/Preferences folder to Desktop and works ok. But, I changed System Preference - Keyboard - Shortcuts,

It happened again.

I think that this problem is come from mismatching system's shortcuts preferences.

Would you patch this problem?

Thanks.