https://forums.adobe.com/community/business_catalyst/going_live_users_emails_domains?view=discussions Most recent forum messages en Thu, 15 Aug 2013 21:20:39 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2013-08-15T21:20:39Z en https://forums.adobe.com/message/5598507?tstart=0#5598507 <!-- [DocumentBodyStart:a21e1635-4abb-4cfa-87bf-3104e665dc35] --><div class="jive-rendered-content"><p>Log into Admin of Site &gt; Upper right corner of admin should be "Help &amp; Support." Click Link &gt; You should see an option to chat. Click "Chat" and you will be taken to BC Support Chat. You can also submit a ticket from the same screen.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Note: BC Support chat is not always available but should be during the week and is currently available as of this posting. </p></div><!-- [DocumentBodyEnd:a21e1635-4abb-4cfa-87bf-3104e665dc35] --><img src='/beacon?t=1415884118550' /> Thu, 15 Aug 2013 21:20:39 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5598507?tstart=0#5598507 2013-08-15T21:20:39Z 1 year 3 months ago 0 https://forums.adobe.com/message/5598182?tstart=0#5598182 <!-- [DocumentBodyStart:a56cb92c-b525-4630-ad6a-ae7234ee5e99] --><div class="jive-rendered-content"><p>Hi Lynda,</p><p>Thanks for your help. Do you know where I can find a contact link for the support team or a live chat feature to get some help?</p><p>Brent</p></div><!-- [DocumentBodyEnd:a56cb92c-b525-4630-ad6a-ae7234ee5e99] --> Thu, 15 Aug 2013 19:28:46 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5598182?tstart=0#5598182 2013-08-15T19:28:46Z 1 year 3 months ago 1 0 https://forums.adobe.com/message/5597825?tstart=0#5597825 <!-- [DocumentBodyStart:e615012a-7a51-41a2-a798-4b104af2c6c1] --><div class="jive-rendered-content"><p>I would chat with support. They can see your settings and verify if they are setup correctly and enabled. Hopefully they can pinpoint the issue. </p></div><!-- [DocumentBodyEnd:e615012a-7a51-41a2-a798-4b104af2c6c1] --> Thu, 15 Aug 2013 17:51:13 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5597825?tstart=0#5597825 2013-08-15T17:51:13Z 1 year 3 months ago 2 0 https://forums.adobe.com/message/5597713?tstart=0#5597713 <!-- [DocumentBodyStart:ed94ac9d-df5d-4c60-bdc5-76e5b873d7cf] --><div class="jive-rendered-content"><p>This was my first go to thought as well. Not the issue. <span aria-label="Confused" class="emoticon-inline emoticon_confused" style="height:16px;width:16px;"></span></p></div><!-- [DocumentBodyEnd:ed94ac9d-df5d-4c60-bdc5-76e5b873d7cf] --> Thu, 15 Aug 2013 17:18:44 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5597713?tstart=0#5597713 2013-08-15T17:18:44Z 1 year 3 months ago 3 0 https://forums.adobe.com/message/5597710?tstart=0#5597710 <!-- [DocumentBodyStart:78ba9658-0892-42a0-87e0-5143dd5f60c5] --><div class="jive-rendered-content"><p>It appears the "orders" box is checked as it should be....and I know we haven changed anything recently on our end. (see screen shot attached)</p><p><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-5597710-374915/Screen+shot+2013-08-15+at+12.14.20+PM.png"><img alt="Screen shot 2013-08-15 at 12.14.20 PM.png" class="jive-image jive-image-thumbnail" height="254" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5597710-374915/450-254/Screen+shot+2013-08-15+at+12.14.20+PM.png" width="450"/></a></p></div><!-- [DocumentBodyEnd:78ba9658-0892-42a0-87e0-5143dd5f60c5] --> Thu, 15 Aug 2013 17:17:32 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5597710?tstart=0#5597710 2013-08-15T17:17:32Z 1 year 3 months ago 0 https://forums.adobe.com/message/5597751?tstart=0#5597751 <!-- [DocumentBodyStart:013104f6-cbee-48fa-a985-d9a3f799ffcc] --><div class="jive-rendered-content"><p>In addition to Dave's comment you may want to check your email settings and spam settings. I had a client that had a similar issue and it was his email blocking the BC Emails. He made adjustments and all was fine afterwards. </p></div><!-- [DocumentBodyEnd:013104f6-cbee-48fa-a985-d9a3f799ffcc] --> Thu, 15 Aug 2013 17:12:38 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5597751?tstart=0#5597751 2013-08-15T17:12:38Z 1 year 3 months ago 4 0 https://forums.adobe.com/message/5597747?tstart=0#5597747 <!-- [DocumentBodyStart:82ddf23f-1ed4-41ce-a406-b40797fafa85] --><div class="jive-rendered-content"><p>Double check that you still have workflows enabled and if you do, then you might wanna submit a support ticket!</p></div><!-- [DocumentBodyEnd:82ddf23f-1ed4-41ce-a406-b40797fafa85] --> Thu, 15 Aug 2013 17:07:22 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5597747?tstart=0#5597747 2013-08-15T17:07:22Z 1 year 3 months ago 1 0 https://forums.adobe.com/message/5597006?tstart=0#5597006 <!-- [DocumentBodyStart:385b8cb2-3859-4ff7-837f-84886be8d4ce] --><div class="jive-rendered-content"><p>It appears our site has stopped alerting us via email regarding online form submissions...what's going on with this? www.smilegalaxykids.com</p><p>Brent</p></div><!-- [DocumentBodyEnd:385b8cb2-3859-4ff7-837f-84886be8d4ce] --> Thu, 15 Aug 2013 13:16:01 GMT forums_noreply@adobe.com https://forums.adobe.com/message/5597006?tstart=0#5597006 2013-08-15T13:16:01Z 1 year 3 months ago 7 0