Adobe Community: Message List - Suggestions/Checklist for an Ideal Adobe Connect Experience

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Thu, 12 Dec 2013 19:28:14 GMT

While this thread is featured (a sticky) to gather eyeballs, I am bumping it up to gather more inputs here.

Also feel free to look for #ConnectTips and #AdobeConnect hashtags on Twitter and for consolidated weekly reports watch this paper.li newsletter.

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Thu, 22 Aug 2013 15:47:13 GMT

Great, Thank you!

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Thu, 22 Aug 2013 14:53:17 GMT

Great thread! Thanks folks for sharing this and contributing to it.

I have marked this thread as featured content--it'll show at the top in the forum.

Sharing some more relevant resources--old but gold :-)

http://www.connectusers.com/tutorials/2013/06/adobe_connect_best_practices_for_large_event s_seminars/index.php

http://www.connectusers.com/tutorials/2008/08/event_best_practices/index.php

https://www.connectusers.com/tutorials/2009/05/webinar_bp/index.php

http://www.connectusers.com/tutorials/2010/05/adobe_connect_best_practices/index.php

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Wed, 21 Aug 2013 17:47:32 GMT

I have been marking the changes on my personal document that I can share when we have no more opinions or suggestions

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Wed, 21 Aug 2013 17:46:50 GMT

Sounds good, I'm up to use this forum space to build it to a final version.

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Wed, 21 Aug 2013 17:24:38 GMT

Once you have a version that you feel can be called a 'final' version, we can get it posted someplace useful for the community.

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Wed, 21 Aug 2013 06:53:59 GMT

Hi Corey,

I would perhaps add another item in the 'checklist for hosts/presenters'

* Presenters should try 'sharing' once before the meeting starts. At times, it requires new addin to install and if that installation triggers during the meeting, it can eat up few mins from your meeting time. Sharing ahead of meeting will ensure, you have the required addin installed.

Thanks Corey for creating this checklist and thanks to Jorma for helpful tips.

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Tue, 20 Aug 2013 22:08:56 GMT

Great catches,
-I was unaware of html link error.
-Also unaware that it automatically checked for latest flash version so that is redundant

-That's what I meant but I will clarify

-Great point

Thanks for the constructive feedback!

Turns out I can't edit the first post for some reason. I guess everyone will have to follow along with the thread for edits.

Re: Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Tue, 20 Aug 2013 21:38:36 GMT

Corey,

Great checklist! Thanks for putting this out to the community. I have a few thoughts to add to it, which you may take or leave as you see fit.

I would drop the #Content from the link to the test page, as it places the viewer at the bottom of the page. If this is the desired location, then disregard, but I would suspect that most people would be looking for the wizard at the top of the page.
The Flash Player version check is done as part of the test in the first link, so it seems redundant, and not necessary.
The local storage limit should be modified when the meeting room is launched and active (that may or may not be clear from your steps above).
I would also recommend having something stating that all microphones, webcams and/or headsets should be plugged into the computer prior to launching the meeting room. This helps eliminate some issues with Flash using the wrong components or not recognizing the correct components.

Thanks again for getting this started!

Suggestions/Checklist for an Ideal Adobe Connect Experience

forums_noreply@adobe.com — Tue, 20 Aug 2013 21:19:03 GMT

Hello,

As with others on this forum, my company and I have had our fair share of hiccups with Adobe Connect. I have tried to alieviate some of these by creating a checklist of tasks to preform before starting a meeting or webinar. I am posting this here to see if any of you have more ideas/suggestions/critiques for the list. It has recently been created so updates/edits will come regularly (also the list hasnt been organized properly yet so excuse that). I hope this collaboration helps others as well as gives me some feedback to help us. Thanks for contributing!

Here is what I have so far:

Suggestions for an ideal attendee experience:

Verify connection speed
- Attendee connection test - (http://admin.adobeconnect.com/common/help/en/support/meeting_test.htm#Content)
Verify flash player is up to date
- Flash player test - (http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html)
Close all applications (especially ones that compete for bandwidth like, browser, email, etc.)
Do not use Google Chrome
Hardwire your network connection with an Ethernet cable, do not use WiFi
Turn off any virus scanning software or any firewalls

Precourse checklist for host/presenter:

Set meeting room bandwidth to “Cable/DSL”
Change local storage limit.
- Right click/settings/local storage (the picture of a file)/slide bar to unlimited
Configure audio/video
Close all applications (especially ones that compete for bandwidth like: internet browser, email, etc.)
Reboot computer
Do not use Google Chrome
Hardwire your network connection with an Ethernet cable, no wifi
Turn off any virus scanning software or any firewalls
Make sure computer is plugged into power (weve had the host computer battery die and it was traumatic)

Let me know what you think, if its helpful, and if you have any suggestions.

Thanks,

Corey Hammond