Adobe Community: Message List - Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Thu, 04 Sep 2014 14:53:34 GMT

Thank you so much

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 04:09:03 GMT

Windows: Navigate to C/Program Files(X86)/Common FIles/Adobe/OOBE and rename to OOBE.old if present

Mac: Libray/Application Support/Adobe/OOBE and rename to OOBE.old

Download CC desktop from the given link: https://creative.adobe.com/products/creative-cloud . Launch Premiere Pro CC and it will give you the option to activate

If in case you are not able to launch creative cloud desktop App.

then go for clean uninstallation of desktop app http://www.adobe.com/support/contact/cscleanertool.html

from this location.

then follow the same steps to download the adobe CC desktop app from download centre from creative.adobe.com

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:45:39 GMT

Please follow the given steps:

1. Uninstall CC desktop

2. Run the cleaner tool to remove any instances of AAM: http://www.adobe.com/support/contact/cscleanertool.html

3. Disable UAC: http://www.mydigitallife.info/how-to-disable-and-turn-off-uac-in-windows-7/

4. Delete OOBE from the same location.

5. Restart your machine and try installing CC desktop: https://creative.adobe.com/products/creative-cloud

6. If the error still persists then try to enable hidden admin: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ and try installing CC Desktop again.

If still the same issue then I would recommed you to contact our chat support http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Regards,

Romit Sinha

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:35:49 GMT

Windows 7

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:30:43 GMT

Are you using Windows or Mac.

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:28:50 GMT

Ok so i tryed isntalling it and checked to see if it created a new oobe folder it did. And so i launched it again with the shortcut and it still is giving me the error

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:23:39 GMT

Just close and try installing.

Regards,

Romit Sinha

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:20:25 GMT

Should i uninstall the current cc or just close it and try to reinstall it

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:13:17 GMT

After renaming the folder please download/install CC desktop from the given link so that a new AAM folder gets created: https://creative.adobe.com/products/creative-cloud .

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:11:35 GMT

I renamed the folder and it still is giving me that error

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:08:42 GMT

Hi GoProJacob98,

The error message that you are getting usually comes only when the application manager folder is damaged or corrupt. So I would recommed you to follow the mentioned steps to rebuilt the AAM folder.

Windows: Navigate to C/Program Files(X86)/Common FIles/Adobe/OOBE and rename to OOBE.old if present

Mac: Libray/Application Support/Adobe/OOBE and rename to OOBE.old

Download CC desktop from the given link: https://creative.adobe.com/products/creative-cloud . Launch Premiere Pro CC and it will give you the option to activate.

Regards,

Romit Sinha

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:03:19 GMT

I already have that installed how do i activate the software?

Re: Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Fri, 23 Aug 2013 00:00:10 GMT

Hi GoProJacob98,

Please download CC desktop from the given link: https://creative.adobe.com/products/creative-cloud and try to activate the software.

Regards,

Romit Sinha

Adobe application manager missing or damaged Problem Student Editon of Creative Cloud

forums_noreply@adobe.com — Thu, 22 Aug 2013 23:51:20 GMT

Hey i just bought a subscription to adobe creative cloud student edition and i just finished installing Adobe Premire Pro CC and whenever i launch it it pops up a window that say's

Adobe Application Manager, required to start your trial, is missing or damaged.

Please download a new copy of Adobe Application Manager from

http://www.adobe.com/go/applicationmanager

So when i try installing a new verions of adobe application manager it says Updating Adobe Application Manger and i say yes to giving it acsess of course then it finishing loading and then it just closes and nothing happening i can't find anywhere to open up adobe application manager so i try opening up premiere pro again it give's me the same error again.

So any suggestions or solutions would be Helpful

Keep in mind im using pc not mac thanks