Adobe Community: Message List - Experiencing major crashes, bugs still there

Re: Experiencing major crashes, bugs still there

forums_noreply@adobe.com — Wed, 28 Aug 2013 08:41:13 GMT

Not sure whether it's possible to change topic title (maybe this has to be done from an forum admin). Let's keep it as it is for now. We'll have a look at your redo/undo issues

Thanks!

Re: Experiencing major crashes, bugs still there

forums_noreply@adobe.com — Tue, 27 Aug 2013 09:52:58 GMT

I'd like to change the title of the topic, is there a way to do it?

Re: Experiencing major crashes, bugs still there

forums_noreply@adobe.com — Tue, 27 Aug 2013 09:48:32 GMT

Thanks Dennis, sorry I don't mean crashes. I completed the work yesterday and the main issues I encountered are with cmd+z (undo). When pressing cmd+z I got these effects (each time different):

1) The old problem of thumbnails, the bar came out and the "optimizing timeline" progress bar is shown.

2) "Optimizing timeline" progress bar is shown, when at 100%, the preview switches to "2 up" automatically with the same frame I actually was on in timeline in both panels.

3) Sometimes after the issues above, the mouse pointer disappears, I have to force quit and restart SG.

I am on a macbookpro (mid 2010) osx 10.8.4, Speedgrade CC updated to latest version.

Will also file a bug report via your link.

I finished the work smoothly and rendered a master, but I will open a new thread with some requests regarding the workflow and some features (missing or hidden!). Thanks

Andy

Re: Experiencing major crashes, bugs still there

forums_noreply@adobe.com — Mon, 26 Aug 2013 11:47:17 GMT

Hey Andy,

Thanks for sharing your experiences. We'll have a look at the undo-issues you reported.

When do you encounter crashes, also when using redo/undo ?

Please feel free to post any additonal bug-reports in this forum-thread or here:

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Thanks.

Dennis

Experiencing major crashes, bugs still there

forums_noreply@adobe.com — Mon, 26 Aug 2013 07:52:48 GMT

The last update was a giant step forward, I'm enjoying working with the new SG version (CC 7.0.1 x51).

But, I noticed the problems with CMD+Z (undo) are still there: sometimes works, sometimes stucks on "optimizing timeline", sometimes the thumbnails in the timeline are displayed, a lot of times my pointer disappears and I have to restart SG.

I'm afraid to press cmd+z now!

I'm doing my first client work with the new version, will report eventual bugs or problems.