Adobe Community: Message List - Photoshop CC not saving when I ask and letting me close the file without warning

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Wed, 20 Aug 2014 18:40:23 GMT

This just happened to me. I had 14 PSDs open (way too many, I know..), so I thought that might have caused it.

I edited my first image, Cmd-S'ed and went to the next. When I Cmd-S'ed this one, I noticed the first was still stuck at 0% progress. This created a queue and neither saved. Eventually it crashed, not saving either of the edits. Thankfully, my files were not corrupted and I only lost an hour of work. The files open and save as normal now that I open them one at a time (if that is what caused it in the first place).

This is the first time this has happened to me, let's see how it goes in the future.

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Tue, 22 Jul 2014 08:58:06 GMT

I'm having the same issue and I've lost work. I tried saving my current file and I got a "can't save" message, I tried save as and I got a "the file is currently saving in the background" message. Photoshop displayed a non-moving 0% progress. I tried quitting and again I got the "the file is currently saving in the background". I had to end by force quitting photoshop and now the original file is corrupt and I get "The application Adobe Photoshop CC 2014 can't be opened" when I try to open the file despite the fact that photoshop is already open!

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Tue, 01 Apr 2014 21:25:29 GMT

I've run into this problem before as well. No permissions issue or anything like that. Going to Photoshop Preferences / File Handling and unchecking "Background Save" should do the trick. At least that has worked 100% for us - so far no lost work...

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Fri, 18 Oct 2013 01:47:02 GMT

Andre Schneider wrote:

Curt, I try to save the file and it doesn't give me any error message or anything. If I wouldn't pay attention to the status bar I'd think the file was saved.

A permission problem can show this behavior. Run your apple disk check utiltiy.

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Fri, 18 Oct 2013 00:50:19 GMT

Noel, no, no 3rd party plugins installed.

Curt, I try to save the file and it doesn't give me any error message or anything. If I wouldn't pay attention to the status bar I'd think the file was saved. Now when I see that the file is not saved (doesn't matter how many times I press Cmnd+S), if I change something (add a layer, paint something or just turn a layer on and off) and try saving again it works fine. That's what's more scary, it doesn't tell me something is wrong and it lets me loose all the work.

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Thu, 17 Oct 2013 23:42:12 GMT

Could this be a permission problem? That is the usual outcome. Try a test to the same file/subfile and see if it works.

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Thu, 17 Oct 2013 22:09:49 GMT

One other (mostly random) thought crossed my mind... Is there any chance you ran a 3rd party plug-in while a save is occurring in the background?

-Noel

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Thu, 17 Oct 2013 04:48:46 GMT

Hi Noel,

This has happened saving large documents, it's not that it saves so fast that I don't notice. I noticed because I'd open a file that I had retouched already and I'd be baffled that it was back to the original state. Then a friend of mine commented saying that "make sure you see the progress bar because this bug on CC is making it not save the file when you press Cmnd+S, not ask you to save and let you close the file and loose your work". And that's exactly what happened to me 3 or 4 times. This was saving Tiff files with layers to the local disk (no server) I'm not sure if it's because I updated to 14.1.2 or if it's because I've been working with PSDs on the last week, I haven't noticed it happen anymore.

Re: Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Thu, 10 Oct 2013 13:13:21 GMT

I have not seen this happen myself, but I'm on Windows.

Is there any chance the document is small enough, with a single layer, that the save is completed before there's even time to display a progress bar?

Is it a new document that's being saved for the first time, or is it a document that you've been working on for a while?

Where are you saving it, exactly? Does the problem occur more often with certain locations, such as saving to a network server?

-Noel

Photoshop CC not saving when I ask and letting me close the file without warning

forums_noreply@adobe.com — Thu, 10 Oct 2013 03:42:18 GMT

Is anyone having problems with saving on Photoshop CC? Quite often it has happened to me that I will hit Command+S, but I won't see the saving bar at the bottom of the document, and if I then close the document it won't prompt me to save, but if I close the file it won't be saved. If before I close the file I go to the File menu, the "Save" option is grayed out (as if I had just saved), but the file is not saved. If I close the file, I loose all my work. Anyone having this issue also? I have a friend that is also having the same problem...