Adobe Community: Message List - Can't download Firework CS6 through Creative Cloud

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Thu, 16 Oct 2014 20:49:09 GMT

I have the same problem, someone can explain me correctly how to fix it? I have windows 7...

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Sun, 28 Sep 2014 20:57:43 GMT

What's the Windows 7 version of this procedure??

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Thu, 26 Jun 2014 13:12:45 GMT

I am having exactly the same problem. It's driving me crazy

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Mon, 23 Jun 2014 15:34:39 GMT

See following transcript. This worked for me:

Tamra Mackenzie: hi. i've tried many times to download fireworks but it always stops at 42%

Debasis: Thank you for the information.

Debasis: I will be glad to check and help you with this.

Debasis: May I please know what exact and complete error message you are getting ?

Tamra Mackenzie: it just stops. no error message

Tamra Mackenzie: i've rebooted. restarted. still nothing.

Debasis: Please re-check for the error message so that we can fix the issue.

Tamra Mackenzie: there is no error message. i've checked the forum too and people have complained of the same thing. hangs at 42%

Debasis: Okay.

Debasis: Open Finder application.

Debasis: Click on Go>Go to Folder.

Debasis: Did I lose you ?

Tamra Mackenzie: ok

Debasis: Thank you.

Tamra Mackenzie: done

Debasis: Type : /tmp

Debasis: Press the return key.

Debasis: Then remove all the contents of it.

Debasis: Is it done by now ?

Tamra Mackenzie: the xmls?

Debasis: Please remove all the contents of it.

Tamra Mackenzie: i want to be certain about what I'm deleting here. /tmp on my mac shows 7 items.

Debasis: Yes, it is the temporary files and folders.

Debasis: Please remove it.

Tamra Mackenzie: done

Debasis: Thank you.

Debasis: Now please try to install the product and let me know the status.

Tamra Mackenzie: 1 second please

Debasis: Sure.

Debasis: May I know the status now ?

Tamra Mackenzie: seems to be working. passing 42%

Debasis: Cool!

Debasis: We have to wait till the installation is over.

Debasis: Then we will check it is launching or not.

Tamra Mackenzie: installed. trying to launch

Debasis: Sure.

Tamra Mackenzie: it worked. tnx.

Debasis: You are welcome.

Debasis: Awesome!

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Wed, 05 Mar 2014 14:50:54 GMT

ysic wrote:

I tried to download and install Firework CS6 through my Creative Cloud, but there is no way letting me download it. I went to adobe download center to download it, but it keep leading me to my Creative Cloud app and in there only shows Firework CS6 "up to date". What should I do to download it?

Hi ysic,

If it's easier then you can just use the Adobe CS6 direct links instead to download whichever of the older Creative Suite 6 apps you need... Just make sure to follow the important instructions on that page.

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Wed, 20 Nov 2013 18:32:24 GMT

Hi, PerSa!

I have CC version of illustration, photoshop, indeisgn, etc. but adobe does not have CC version for Fireworks.

Re: Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Wed, 20 Nov 2013 18:30:04 GMT

Hi there, I had the same problem with Illustrator, Finally, I downloaded the CC version, which worked out fine.

Regards,

Can't download Firework CS6 through Creative Cloud

forums_noreply@adobe.com — Wed, 20 Nov 2013 17:46:27 GMT

I tried to download and install Firework CS6 through my Creative Cloud, but there is no way letting me download it. I went to adobe download center to download it, but it keep leading me to my Creative Cloud app and in there only shows Firework CS6 "up to date". What should I do to download it?