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    <title>Adobe Community: Message List - Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) &amp; PDF Bookmarks are incorrect</title>
    <link>https://forums.adobe.com/community/robohelp/robohelp_word?view=discussions</link>
    <description>Most recent forum messages</description>
    <language>en</language>
    <pubDate>Tue, 07 Jan 2014 20:03:14 GMT</pubDate>
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    <dc:date>2014-01-07T20:03:14Z</dc:date>
    <dc:language>en</dc:language>
    <item>
      <title>Re: Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) &amp; PDF Bookmarks are incorrect</title>
      <link>https://forums.adobe.com/message/5989782?tstart=0#5989782</link>
      <description>&lt;!-- [DocumentBodyStart:4a1476da-de4e-4092-8c2f-448f547e33e1] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I am locking this thread as you have already posted the same question in the RoboHelp General forum and you are not using RoboHelp for Word, a separate application.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a class="jive-link-external-small" href="http://forums.adobe.com/message/5974223#5974223" rel="nofollow" target="_blank"&gt;http://forums.adobe.com/message/5974223&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I am sorry it hasn't been answered yet but I will take a look tomorrow. There's a lot in your post to wade through. J&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;hr/&gt;&lt;p&gt;&lt;span style="color: #3333ff;"&gt;See &lt;a class="jive-link-external-small" href="http://www.grainge.org" rel="nofollow"&gt;www.grainge.org&lt;/a&gt; for RoboHelp and Authoring tips&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.grainge.org/images_dw/general/acp_logo.jpg"&gt;&lt;img src="http://www.grainge.org/images_dw/general/acp_logo.jpg"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.grainge.org/twitter.jpg"&gt;&lt;img height="20" src="http://www.grainge.org/twitter.jpg" width="20"/&gt;&lt;/a&gt;&lt;span style="color: #3333ff;"&gt; &lt;a class="jive-link-external-small" href="http://twitter.com/petergrainge" rel="nofollow"&gt;@petergrainge&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:4a1476da-de4e-4092-8c2f-448f547e33e1] --&gt;&lt;img src='/beacon?t=1415929162153' /&gt;</description>
      <pubDate>Tue, 07 Jan 2014 20:03:14 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/message/5989782?tstart=0#5989782</guid>
      <dc:date>2014-01-07T20:03:14Z</dc:date>
      <clearspace:dateToText>10 months 6 days ago</clearspace:dateToText>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) &amp; PDF Bookmarks are incorrect</title>
      <link>https://forums.adobe.com/message/5989294?tstart=0#5989294</link>
      <description>&lt;!-- [DocumentBodyStart:7547da7e-9fc8-41f5-b45b-6977ce57e420] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;Hello All,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;Please review the following problem I am experiencing with my WORD output Document Map / PDF Bookmarks,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;Thank you all for your time and assistance,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;~PM&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;SOFTWARE VERSIONS:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;WIN 7, RoboHelp 8, WORD 2007&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;ISSUE:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; Generating TOC chapters from Robohelp 8 to MS WORD 2007, WORD document map levels (Headings) are incorrect or&lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; navigation trees are not consistent. RoboHelp 8-&amp;gt;SSL configured and mapped, using a WORD template .dot.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;SOLUTION GUIDANCE:&lt;/strong&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;The PDF is generated from the word document that, in turn, is created from the RoboHelp 8 project. The PDF generation is configured to use heading styles to create bookmarks. &lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;&lt;span style="color: #ff0000;"&gt;&lt;strong&gt;Note: &lt;/strong&gt;&lt;/span&gt;&lt;span style="text-decoration: underline;"&gt;&lt;strong&gt;&lt;span style="color: #800000;"&gt;Word styles are mapped to styles defined in the RoboHelp templates however; the resulting document/PDF will generate incorrect or inconsistent bookmarks&lt;/span&gt;.&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;PROBLEM ONSET:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Unable to determine when this first occurred, looked at older generated "PDF's" hence, there were no bookmarks; probably due to not having the option in WORD converting/publishing into Adobe 'heading option' checked off.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;DESCRIPTION:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;In the Adobe Reader, click on the View-&amp;gt;Navigation Panel-&amp;gt;Bookmarks (&lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: red;"&gt;NOTE:&lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;this can also be seen in WORD 2007 'Document Map' left pane), the navigation trees are not consistent.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Expected result:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;The bookmark structure follows the structure of the document where the first level are chapters, second level of the navigation tree are topics, etc.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="color: #ff0000;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Actual result:&lt;/strong&gt;&lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;The bookmark structure is not consistent and shows things like "Scenario 1", "Figure 1" on the same level as chapter headings.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;EXAMPLE #1:&lt;/strong&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Click on the + sign next to the Introduction bookmark;&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px; background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Expected result:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;It should show&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Introduction&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Introduction&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Support and Training&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; color: red; font-family: Arial, sans-serif;"&gt;Actual result:&lt;/strong&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Introduction&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Introduction&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;&amp;nbsp; -&amp;gt;Support and Training&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;EXAMPLE #2:&lt;/strong&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Click on the + sign next to the Preparing for Database Migration bookmark;&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px; background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Expected result:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;It should show;&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Preparing for Database Migration&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Required Steps for Certain Versions of Financials&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Any version running on SQL Server 7.0&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Version 3.x running on SQL Server 2000&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Version pre-4.3.11 running on SQL Server 2000&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Version 4.3.11 or later running on SQL Server 2000&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; color: red; font-family: Arial, sans-serif;"&gt;Actual result:&lt;/strong&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Preparing for Database Migration;&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Required Steps for Certain Versions of Financials&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Any version running on SQL Server 7.0&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Version 3.x running on SQL Server 2000&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Version pre-4.3.11 running on SQL Server 2000&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;1. Upgrade 4.3.11 or later to 4.6 while running under SQL Server 2000.&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;2. Upgrade SQL Server 2000 to SQL Server 2005/2008/2012.&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;-&amp;gt;Version 4.3.11 or later running on SQL Server 2000:&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Scenario 1&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Scenario 2&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;and so forth...&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;EXAMPLE #3:&lt;/strong&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;1) Open PDF&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;2) In the Adobe Reader click on the View-&amp;gt;Navigation Panel-&amp;gt;Bookmarks;&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Expected result:&lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt; &lt;/span&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;The bookmark structure follows the structure of the document where the first level are chapters, second level of the navigation tree are topics, etc.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; color: red; font-family: Arial, sans-serif;"&gt;Actual result:&lt;/strong&gt;&lt;strong style="font-size: 10.5pt; color: red; font-family: Arial, sans-serif;"&gt; &lt;/strong&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;The bookmark structure is not consistent and shows things like "FDP", "2. Click Next." on the same level as chapter headings.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;strong style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;EXAMPLE #4 (Visual):&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px; background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;Notice &amp;#8220;Step / Action&amp;rdquo;, this text is coming from RoboHelp as &amp;lsquo;Normal&amp;#8217; Styles and is mapped to WORD as a &amp;lsquo;Normal&amp;#8217; Styles but WORD is reading it as &amp;#8220;&lt;span style="color: #0000ff;"&gt;Outline Level&lt;/span&gt;&amp;rdquo; (Paragraph). See sample WORD screenshots below.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #008000;"&gt;&lt;strong&gt;&lt;span style="text-decoration: underline;"&gt;ATTEMPTS TO RECTIFY PROBLEM&lt;/span&gt;:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;ol&gt;&lt;li&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #333333;"&gt;This is NOT a problem if I generate a single chapter from RoboHelp &lt;strong&gt;TOC 'Chapter Layout'.&lt;/strong&gt; &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #333333;"&gt;I also tried all the chapters separately and there were no problems. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #333333;"&gt;When I generate all 24 chapters from my TOC 'Chapter Layout'&amp;nbsp; there are issues (e.g., single word like "Step / Action" text, nubered and bullited text become headings).&lt;/span&gt;&lt;/li&gt;&lt;/ol&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif;"&gt;&lt;span style="font-size: 10.5pt; color: #0000ff; font-family: Arial, sans-serif;"&gt;&lt;br/&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; text-align: center;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;&lt;strong&gt;&lt;em&gt;Sample 1&lt;/em&gt;&lt;/strong&gt;&lt;br/&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; text-align: center;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;&lt;a data-containerId="-1" data-containerType="-1" data-objectId="530263" data-objectType="111" href="/servlet/JiveServlet/downloadImage/2-5974223-530263/sample1.jpg"&gt;&lt;img alt="sample1.jpg" class="jive-image jive-image-thumbnail" height="241" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5974223-530263/sample1.jpg" style="border-color: black; height: 241px; width: 414.5874125874126px;" width="414"/&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; text-align: center;"&gt;&lt;em&gt;&lt;strong&gt;Sample 2&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; text-align: center;"&gt;&lt;em&gt;&lt;strong&gt;&lt;span style="font-size: 10pt;"&gt;Shown in this sample screenshot I include the HTML from RoboHelp&lt;/span&gt;&lt;br/&gt;&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;&lt;p style="background-color: #e7e7e7; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; text-align: center;"&gt;&lt;span style="font-size: 10.5pt; font-family: Arial, sans-serif;"&gt;&lt;a data-containerId="-1" data-containerType="-1" data-objectId="530294" data-objectType="111" href="/servlet/JiveServlet/downloadImage/2-5974223-530294/sample2.jpg"&gt;&lt;img alt="sample2.jpg" class="jive-image jive-image-thumbnail" height="355" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5974223-530294/sample2.jpg" style="border-color: black;" width="450"/&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:7547da7e-9fc8-41f5-b45b-6977ce57e420] --&gt;</description>
      <pubDate>Tue, 07 Jan 2014 17:39:36 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/message/5989294?tstart=0#5989294</guid>
      <dc:date>2014-01-07T17:39:36Z</dc:date>
      <clearspace:dateToText>10 months 6 days ago</clearspace:dateToText>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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