Adobe Community: Message List - edge animate cc Audio does not play on mobile phones & iPod though it plays perfectly on an mac pro

Re: edge animate cc Audio does not play on mobile phones & iPod though it plays perfectly on an mac pro

forums_noreply@adobe.com — Tue, 28 Jan 2014 23:02:50 GMT

You are right. But there detail. If Online audio will be downloaded to this user interaction. Depending on your animation will all be out of sync with the audio. For the timeline will run before. I do not know how to do but needed to put a stop to that timeline only run when the audio is downloaded. I had problems in IOS and Android with audio using adobe edge previous version before they even have audio support. Used Edgehero who answered my expectations very well. Only had this same problem but it was solved this way.

Here's a link http://www.edgehero.com/ForumRetrieve.aspx?ForumID=94&TopicID=14286&NoTemplate=False

Re: edge animate cc Audio does not play on mobile phones & iPod though it plays perfectly on an mac pro

forums_noreply@adobe.com — Tue, 28 Jan 2014 19:01:01 GMT

resdesign wrote:

Apple Mobile devices do not support autoplay. You need to set a trigger.

It is correct that most mobile devices, including iOS devices do not support autoplay or audio playback actions on the timeline (or timeline triggers, for that matter).

So more accurately, you must initiate audio element playback via a user event, such as touchstart, swipeleft/right, etc.

hth,

Joe

Re: edge animate cc Audio does not play on mobile phones & iPod though it plays perfectly on an mac pro

forums_noreply@adobe.com — Tue, 28 Jan 2014 17:58:00 GMT

Ok let me try to set a trigger and see. Thanks a lot if this works

Re: edge animate cc Audio does not play on mobile phones & iPod though it plays perfectly on an mac pro

forums_noreply@adobe.com — Tue, 28 Jan 2014 17:56:22 GMT

Apple Mobile devices do not support autoplay. You need to set a trigger.

edge animate cc Audio does not play on mobile phones & iPod though it plays perfectly on an mac pro

forums_noreply@adobe.com — Tue, 28 Jan 2014 17:55:34 GMT

I have uploaded an edge animate cc published html with sound. The html file opens perfectly on my mac pro safari browser perfectly with audio. But when I open the same file on my iphone5 the file opens but no the audio does not play. What wrong does anybody have an answer?