Adobe Community: Message List - AIRHelp stand-alone application takes a while to launch

Re: AIRHelp stand-alone application takes a while to launch

forums_noreply@adobe.com — Mon, 24 Feb 2014 20:44:46 GMT

Have you optimized youe graphics? Meaning .jpg at perhaps 50% compression. PNGs are 10X .jpg size on average.

Re: AIRHelp stand-alone application takes a while to launch

forums_noreply@adobe.com — Mon, 24 Feb 2014 19:40:28 GMT

I asked because I’ve not heard of any tweaks you can do to make it any faster to load/behave.

Re: AIRHelp stand-alone application takes a while to launch

forums_noreply@adobe.com — Mon, 24 Feb 2014 19:19:22 GMT

Thanks for asking. Yes, it is.

Re: AIRHelp stand-alone application takes a while to launch

forums_noreply@adobe.com — Mon, 24 Feb 2014 17:50:32 GMT

Is the version of AIR that’s installed up to date?

AIRHelp stand-alone application takes a while to launch

forums_noreply@adobe.com — Mon, 24 Feb 2014 17:19:10 GMT

Hello,

An AIRHelp stand-alone application with about 50 topics is taking about 20 seconds to launch and sometimes the navigation from one topic to another is delayed. I removed videos and external links and it runs faster and there are no broken links in the RoboHelp files; however, this sped the output application a bit, but it is still slow. Does anyone have any suggestions on how this can be made faster? Are there any formatting issues that would slow an AIRHelp application down when generated?

Thanks,

Jason