Bulk delete of customer details after soft bounce

forums_noreply@adobe.com — Mon, 10 Mar 2014 23:08:21 GMT

Another item that has been requested time and time again over the years.

Anyone have a solution of how to delete Leads after a soft bounce, which never came through as a hard bounce. (I won't call them customers as there is no other information on them or purchases - just an email address, so there is no issue)

Nothing is easy in this system! Getting jack of it, and so are clients.

You can pull up the problem soft bounces, and fantastic, you can open in a new tab, instead of the STUPID pop up box.

But that is where the ease stops. I can not view the customer in a "New Tab" and then delete them.

I can only click on the link and view the customer, which means my list of all the soft bounces disapears.

After deletion, I have to go through the whole rigmarole again, of

going to the email campaign

Going to bounces

changing the sort criteria

waiing for the list

viewing the customer

deleting them

and starting again

There are over 200 bounces

Seriously !!

Again I point out this was on the wish list for years!!

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Bulk delete of customer details after soft bounce