Adobe Community: Message List - Error Account details for this user can only be updated via the site where it was first created

Re: Error Account details for this user can only be updated via the site where it was first created

forums_noreply@adobe.com — Fri, 31 Oct 2014 16:50:26 GMT

Hi,

This error usually displays when the user logged in is originally defaulted to another site.

You'll need to reach direct support so they can help update this to your current site. Have your login email ID + the site where this error is throwing.

- BC Help & support (You can locate case/chat support here)

Kind regards,

-Sidney

Re: Error Account details for this user can only be updated via the site where it was first created

forums_noreply@adobe.com — Fri, 31 Oct 2014 15:37:08 GMT

Hi!

I have the same problem... what should I do?

Smile,

Sarah

Re: Error Account details for this user can only be updated via the site where it was first created

forums_noreply@adobe.com — Mon, 28 Apr 2014 04:30:51 GMT

Hi rickkorab,

Can you please confirm which email account this is occurring with? Once you provide me with the email address, I will be able to reassign them to the site that the MX record is assigned to.

Thanks,
Matt.

Error Account details for this user can only be updated via the site where it was first created

forums_noreply@adobe.com — Mon, 28 Apr 2014 01:30:17 GMT

I get this error whenI try to set up a new email: "Error Account details for this user can only be updated via the site where it was first created." What do I need to do?

My email is down. If you are responding via email please send it to punch-design@comcast.net

Thank you,

Rick