https://forums.adobe.com/community/creative_cloud/add-ons/exchange?view=discussions Most recent forum messages en Tue, 17 Jun 2014 17:03:20 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-06-17T17:03:20Z en https://forums.adobe.com/message/6465857?tstart=0#6465857 <!-- [DocumentBodyStart:f3a90441-5332-4fa7-a7d5-cb025b689655] --><div class="jive-rendered-content"><p>Hi John,</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Can you tell me what operating system you're using, and what version of Photoshop (CC, CS6..?)? Also, are you able to successfully login using the Creative Cloud desktop app? <a class="jive-link-external-small" href="https://creative.adobe.com/products/creative-cloud" rel="nofollow">Free Creative Cloud | Download Adobe Creative Cloud free trial</a></p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>If you can successfully login with some other desktop software, you should be already logged-in when the Exchange panel loads.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Best,</p><p>Fraser</p></div><!-- [DocumentBodyEnd:f3a90441-5332-4fa7-a7d5-cb025b689655] --><img src='/beacon?t=1415913510491' /> Tue, 17 Jun 2014 17:03:20 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6465857?tstart=0#6465857 2014-06-17T17:03:20Z 4 months 4 weeks ago 0 https://forums.adobe.com/message/6464017?tstart=0#6464017 <!-- [DocumentBodyStart:b82e442e-5a7e-4bfa-99a2-7b2d89c1aff2] --><div class="jive-rendered-content"><p>I am asked to enter my Adobe credential every time I try to download any extension but nothing happens when I enter my user id and password and click on the login button. The process just goes away with "Loggin in..." message and just hangs displaying "Logging in..." message. My computer is based behind the proxy (something I can't change) so how do I download ANY extension when I can't even login. I can easily login to my account page on Adobe website but can do it from Photoshop when I try using Adobe Exchange form.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6464017-646938/Loggin+in.png"><img alt="Loggin in.png" class="jive-image image-1" height="535" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6464017-646938/Loggin+in.png" style="width: 519px; height: 466px;" width="602"/></a></p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p><span aria-label="Confused" class="emoticon-inline emoticon_confused" style="height:16px;width:16px;"></span>Any suggestions?</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>John</p></div><!-- [DocumentBodyEnd:b82e442e-5a7e-4bfa-99a2-7b2d89c1aff2] --> Tue, 17 Jun 2014 03:07:31 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6464017?tstart=0#6464017 2014-06-17T03:07:31Z 4 months 1 month ago 1 0