Adobe Community: Message List - Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 16 Jul 2014 00:36:07 GMT

The author of Watermark extension is working to update it as fast as he can. Thanks your patience.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Sat, 12 Jul 2014 22:57:39 GMT

I agree with others. Adobe Kuler and also Adobe paper texture are compatible as I have just downloaded them an they work.

However others which are supposed to be compatible viz.. photo edges bundle, Free Star Stacker, Canvas Wrap, Snow globe do not appear in PS 2014 even though showing in Extension manager under PS 2014. These were already acquired before downloading PS 2014 if that has anything to do with it.

Biggest disappointment is Adobe Watermark not being compatible as I use this for all of my web images, and on clients preview images.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Sat, 12 Jul 2014 21:11:39 GMT

Kuler will download and work normally, as will a few others. Many

exrensions listed compatible with 2014 will not. Extension menu will often

open even if grayed out. I assume these various problems are being sorted

out--at least I hope so. It is very tiresome.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Sat, 12 Jul 2014 20:49:10 GMT

This does not happen for me ... the Adobe Add-ons tells me I have Kuler Panel cc 2014 and can remove it if I like but MENU:WINDOWS:EXTENSIONS is still greyed out ... I've waited and I've waited .. I've restarted and I've restarted but no

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Fri, 11 Jul 2014 23:48:45 GMT

Now 12th July. Just got home after 3 weeks of holiday and Adobe still have not sorted out this mess. I have the same problem, Extension manager shows all of the extensions on PS CC 64 and 32 bit which show up in their respective programs. List shows those that should be in PS CC 2014 64 but Extensions is blanked out in program.

Come on Adobe, pull your finger out!!!!

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Fri, 04 Jul 2014 04:02:40 GMT

Hello, Xiaoyi,

Is this still not working even after "a few days" and a new version of

Desktop app? I have followed all the instructions above--and then

some--but nothing has changed. I still have only 2 items in the extensions

window in PS 2014 (Kuler and Floating Adj). Also, the Desktop CC app keeps

telling me it has installed a number of add-ons, over and over again. My

home screen shows an endless list of these things, but they aren't actually

installed.

Any idea when this might get fixed?

Also, how does one control which app or which version (say, CC or CC2014)

the download will go to?

Thanks.

Gail

On Sun, Jun 29, 2014 at 5:45 AM, Xiaoyi Tong <forums_noreply@adobe.com>

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Sun, 29 Jun 2014 12:05:19 GMT

Thanks for this information. I assume you will let everyone know when the

new "client" (?) Is released and what, if anything, we need to do with it

before following these instructions.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Sun, 29 Jun 2014 09:45:17 GMT

Hi MPDAEF,

If the extension was installed from "Add-On WebSite" of Adobe Creative Cloud. you have to wait for the new release of Creative Cloud client( should be ready in a few days ), and navigate to the page where you purchased the extension, click "remove" and wait five minutes, and click "install" again.

If the extension was installed by Extension Manager, you need to uninstall it by Extension Manager, and install the latest Extension Manager patch 7.2.1, and install this extension again.

Thanks,

Xiaoyi

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Sat, 28 Jun 2014 20:10:52 GMT

Hope you guys are still working on this. I got a Cloud desktop notice today that Ext Mgr had an update. After doing the update, though, there doesn't seem to be any change in behavior of Window>Extensions in PS 2014. And I believe an extension I tried to download for a test did not show up at all in Ext Mgr.

This is FYI.

Gail

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Fri, 27 Jun 2014 11:12:34 GMT

Extensions that says they are for adobe 2014 CC is not installed. (Only the Kuler Panel CC PS 2014)

What a pity! hopefully it fixed soon

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Thu, 26 Jun 2014 18:58:39 GMT

I have it now. It does seem to be a fluctuating site.

I also notice that a lot of screenshots from PC's are not clear at all. Interesting fact for Jive folks.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Thu, 26 Jun 2014 13:54:50 GMT

Thanks for the response. It's good to know this is being worked on. I

assume you'll post the fix on this page when you figure it out.

FYI, the add-ons page doesn't register the removal of an add-on from the

Ext Mgr. The add-on itself on the web page continues to say "acquired,"

so there's no option to re-download it except by using the generic download

instructions at the bottom of the site ( but that works fine).

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Thu, 26 Jun 2014 10:30:00 GMT

Hi Carl, The changes are confusing. Please note that on the add-ons site, there is no download button on that enable download and manual installation via Extension Manager. There is a FREE button on the extension apps selected and that will lead to installation via Creative Cloud. Adobe Watermark is one of the main extension for Photographers and I notice that changes have been made to the compatibility, now PS CC 2014 is not listed. For my information, is Adobe Watermark going to be made compatible for PS CC 2014 on an urgent basis. Kuler is working fine for me in PS CC 2014. Thank you

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Thu, 26 Jun 2014 09:22:56 GMT

The add-ons site allows you to remove-reinstall as many times as you like. You can also refer to https://forums.adobe.com/thread/1504330 to directly download the ZXPs from the add-ons site and manually install them with Extension Manager.

As for Kuler, a new update should be very soon available.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Thu, 26 Jun 2014 05:32:18 GMT

It doesn't help to remove and re-install Extension Manager CC. Extension Manager CC has copied all files to the destination during extension installation, but PS CC 2014 wouldn't load them. We didn't get notification about this change beforehand. we are discussing what we can do to mitigate this issue.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Thu, 26 Jun 2014 05:09:35 GMT

Hi Gail, it does not work. I tried yesterday and again today, i.e. uninstalled Extension Manager via Programs and Features, reboot the laptop and launch Creative Cloud for reinstalling Extension Manager. Kuler for PS 2014 appears in Extension menu, but not Exchange and Adobe Watermark although they are listed. I have also removed and reinstalled Adobe Watermark and same results, appears in Extension Manager but not in PS Extension menu. System Window 7 64bit. Thank you.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 14:43:26 GMT

Carl,

Since a number of us are having trouble getting extensions (compatible with

2014) to appear in the extensions menu in PS 2014, even though they are

listed and enabled in the Ext Mgr, I am wondering whether it would be

useful to remove and re-install the Ext Mgr. CC. (I have the latest

version, apparently.) Perhaps there's something wrong with it and

extensions don't install properly??

Or, if you have any other suggestions, they'd be appreciated.

Gail

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 14:26:36 GMT

Yes. The only extensions that appear to be live in my PS 2014 are Floating Adj and the latest Kuler. (I can always access the others by re-opening the photos in CC, but what a nuisance!

I re-installed the Waterclour Assistant ext. that I had removed as a test. I used the additional download instructions on the add-on's page. Still no joy, though. Don't know what else to try, and I don't have time to do a chat or phone call now. Maybe later.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 14:15:50 GMT

Thanks for helping. Adobe Watermark is very important for photographers like myself and I am sure it will work soon. For your information, Kuler panel for 2014 can now be installed and Extension is activated. The Free is now properly linked.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 14:06:12 GMT

Well, dis- and re-enabling doesn't do anything. And DON'T remove anything,

because the Add-Ons page thinks you still acquired it and so you can't

re-acquire it.

ADOBE: Some tech really needs to sort this out for us. PLEASE.

Gail

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 13:50:34 GMT

The Adobe add-ons page(s) seem to change daily. There's now a reasonable

"compatibility" section for each add-on, which was not there or not updated

until now. I think I'll try re-enabling these add-ons, and failing that,

removing and re-downloading them. Eventually, they should work. This

seems to have been one of the really buggy places in the latest update.

Hopefully, it will get sorted sooner rather than later.

I do find that the "extensions" menu will not open unless I have a

file~~any file~~opened in PS, by the way.

Gail

On Wed, Jun 25, 2014 at 1:45 AM, LeechJoseph <forums_noreply@adobe.com>

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 05:45:26 GMT

Hope this is clearer

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 05:33:14 GMT

I do not understand, the site shows CC 2014 included.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 05:11:08 GMT

It is strange, I tried to download Kuler panel for 2014 many times and there is no download or install button, it says Free Get this download for CS6.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 05:06:10 GMT

LeechJoseph wrote:

Well go to Adobe Add-On and it says that Adobe Watermark is compatible with Photoshop CC 2014, CC, and CS6., version 2.2.3 by Russell Brown.

Where does it say that?

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 04:56:15 GMT

Well go to Adobe Add-On and it says that Adobe Watermark is compatible with Photoshop CC 2014, CC, and CS6., version 2.2.3 by Russell Brown.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 01:59:40 GMT

As soon as you find and download an add-on that actually works in PS 2014

(e.g., the new Kuler panel for 2014), then "Extensions" won't be grayed out

any more. It isn't live now because you don't have any extensions in it.

That won't help you with Watermark, though, because it apparently isn't

supported in the 2014 app.

On Tue, Jun 24, 2014 at 9:14 PM, LeechJoseph <forums_noreply@adobe.com>

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 01:14:08 GMT

Sorry Adobe Extension Manager is version 7.2.0.74

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Wed, 25 Jun 2014 01:01:31 GMT

I have similar problems. I am a photographer and use Add-on Adobe Watermark for all photos posted on the web. APS CC 2014 has problem and the extension menu is grey out. Adobe Extension Manager version 7.2.04 seems to be working fine with details showing that Add-ons have been loaded to APS CC 2014, APS CC 64 and APS CC32. Fortunately, APS CC is working fine with the latest Adobe Watermark which have been updated to version 2.2.3 and stated to be supporting APS CC 2104. Creative Cloud Desktop is set to Sync-On and set to run as Administrator. I have also uninstalled and reinstalled Adobe Extension Manager and yet extension menu is grey out on APS CC 2014. An urgent update would be in order. System Window 7 64 bit.

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Tue, 24 Jun 2014 03:06:49 GMT

Thanks, Carl. What you have described is an obvious mess. I am a

photographer and don't know anything about which items are Flash based, for

example. I've used items only from the Adobe Add-Ons download page, over

which Adobe exercises at least some control. Adobe could have updated the

version labels or at worst posted a warning message saying that most of

them are not compatible with the new 2014 releases. I guess that's

expecting too much from Adobe! As it is, there's no way to know which ones

work except to download them and see what happens. That's a waste of time,

and it fills up the Ext Mgr with lists of useless extensions. Bah, humbug.

Gail

Re: Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Tue, 24 Jun 2014 02:46:57 GMT

Extension Manager only copies files (optional edit some files) to the destination according to the mxi/manifest file in the extension package. If an extension declares it support a specific prodcut version and this product version is installed, Extension Manager will install it. Actually Extension Manager doesn't know whether this extension really works in this product version. It's the responsibility of the extension author and product itself. Most extension author didn't specify maxmimum supported product version in the mxi/manifest file, so Extension Manager will install these extensions for PS CC 2014, but PS CC 2014 will not load them if they are Flash based. Actually, I didn't know PS CC 2014 removed Flash support until last Friday, just like you.

Why do extensions appear in Ext Mgr, specifically for (2014) but fail to appear in the Extension menu in th program itself?

forums_noreply@adobe.com — Mon, 23 Jun 2014 21:59:15 GMT

I know that many (most?) extensions are no longer supported in 2014 program, but it's not really possible to tell what's compatible and what's not from the add-ons descriptions. The Ext Mgr lists which extensions are downloaded and enabled for each app (PS CC, AI CC, PS CC2014, etc.). The extensions listed are different for each app. So, one would expect extensions listed for a given app to work there and show up in the extensions menu so they can be used. This is not the case. My Ext Mgr shows a number of extensions for PS CC 2014 that are NOT, apparently, available in that app. (This list is different from the PS CC list, which shows only things that are useable.)

Why is this? and how can one tell what will work in 2014 and what will not? Will some old add-ons be updated eventually to work with new apps?

I have asked this question elsewhere, in conjunction with another discussion, but have not received any response. I'd appreciate hearing from anyone who understands what's happening here. Thanks.

Gail