Re: I want to reinstall P9 or 10 but I cannot see my orderhistory

forums_noreply@adobe.com — Fri, 27 Jun 2014 13:40:08 GMT

Hi,

We are not Adobe staff, just fellow users so we can't help you with your orders.

If you have the serial number, you can download the installation files from here

Good luck

Brian

I want to reinstall P9 or 10 but I cannot see my orderhistory

forums_noreply@adobe.com — Fri, 27 Jun 2014 12:34:40 GMT

Hello,

I installed a SSD drive and lost my installation of photoshop elements 9.Now I found a page order history but that does not open !

How do I get to my orders ?

I have serial number available.

I have been downloading from US, Holland etc with different emailaddresses so I created a problem.

Last time I phoned with Holland support and they did a great service.

Hope you can help.

J.J.Clements Portugal but I am Dutch.

order nr. AD002693840PT 2 September 2012