Adobe Community: Message List - Mix of english and french in the menue

Re: Mix of english and french in the menue

forums_noreply@adobe.com — Fri, 01 Aug 2014 18:16:58 GMT

Hi -

There's an easier solution that will hopefully work. There's actually just one version of Reflow, and it presents the language in the UI based on your Mac Language preference. I've seen this happen when switching between languages on Mac.

Try this:

1. open your Mac Language & Region preferences

2. select English as your preferred language

3. run Reflow (it should show up all in English), then quit Reflow

4. go back to preferences and select German

Reflow should now show just English in the user interface. No reboot, uninstall, reinstall, or clean is required.

Hope this does the trick for you!

Vic

Re: Mix of english and french in the menue

forums_noreply@adobe.com — Wed, 16 Jul 2014 10:06:45 GMT

ok thanks a lot for your answer! sounds like a day full of work - try to get myself used to the french language sounds easier ;-) but i will try the cleaner

Re: Mix of english and french in the menue

forums_noreply@adobe.com — Wed, 16 Jul 2014 09:11:11 GMT

Hello ovau(?),

in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it become a little bit complicated. It would be necessary to use you have "Adobe Creative Suite Cleaner Tool".

Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)

1. Maybe you have to activate/deactivate, so please have a look there:

http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.

3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)

I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.

Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations

4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.

Good luck!

Hans-Günter

Re: Mix of english and french in the menue

forums_noreply@adobe.com — Wed, 16 Jul 2014 08:37:34 GMT

Hi hans-g,

thanks for your quick answer! unfortunately it does not solve my problem. As i found out on another blogpost, reflow have to be just dragged into the trash. Ok i did that and re-installed a new version of the software from creative cloud. before that i changed the app-language to english, so that the english vesion of reflow should be installed. But i got the same mixed-up menue bar as before. I could live with this two menue items in the top navigation, but there are more french items in the sub menues as well. thats really uncomfortable!

Re: Mix of english and french in the menue

forums_noreply@adobe.com — Wed, 16 Jul 2014 06:48:53 GMT

Hi,

please have a look there (even if the focus is majoritarianly on CC):

http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

http://tv.adobe.com/watch/learn-creative-cloud/installing-multiple-languages-of-a-desktop- application/

Hans-Günter

Mix of english and french in the menue

forums_noreply@adobe.com — Wed, 16 Jul 2014 06:25:46 GMT

i run my mac os in german and i have a strange issue with reflow: the menues comes in a mix of french and english. Please try to fix it, i would prefer english please ;-)